Hello,
Some days ago, my pc was unattended and powered on, and there was a big lightning sound. I thought "no problem, this is usual". When I went to the computer, I noticed It was turned off, but the MOBO lights were working. When I tried pressing the power switch, It didn't work. I suspect the lightning because in the same wall I have a cheap multi-contact with surge protector connected to my monitor and modem and I had to turn off and turn on the switch of the multi-contact in order to have my monitor and modem working again.
Absolutely no other electric appliances in the house were damaged. Only the computer won't turn on.
START OF TESTING-----------------------------------------------------------------------------
Here is the summary of steps taken (I'm not a pro, but love to troubleshoot things):
After the "BOOT" indicator lights up, the pc immediately shuts down completely (cuts power) with code 00, powers on again, and repeats the process, leaving me with a boot loop. When this happens, the monitor shows the Asus Rog screen "Press DEL or F2 to enter SETUP". This screen is shown for less than a second before cutting power and starting again and is not always shown.
More tests:
9. Finally, as I tried to reseat the memory, I seem to have it done wrong because the POST process stopped at CPU>DRAM, and stayed there forever with code 55. BUT... the computer didn't power off and restart. I kept it there on code 55 powered on for a good 5 minutes in order to test consistency.
After this, I reseated the memory correctly, tried switching sticks, different slots, and lost the ability to power on again. Tried to "clr cmos" about 3 times, and since I didn't regain the ability to try to POST I got desperate and stopped trying.
The PSU has a "fan test" button, and it works.
END OF TESTING ---------------------------------------------------------------------------------
When I built the computer in 2019, I didn't cheap out on parts because I thought I would be somewhat protected from something like this happening. I thought the PSU had some kind of protection or even the mobo.
The only issue I ever had with this PC was that the AIO stopped working if I left the computer unused for 4+ months and obviously the mobo refused to boot without a cooler (but it had power and stayed on with the error code). This happened to me twice and the AIO started working after trying to power on a few times (about 8).
Since I lost my job and right now I'm part of a full-time coding Bootcamp, I need the computer, and sadly because of that money is an issue at the moment, but I can sell other things.
I need to determine which component is damaged (CPU, PSU, mobo, memory, or even the AIO cooler?). I need to know what is broken in order to make decisions (like selling my guitar, tv, etc.) in order to cover the costs of my mistake of not having a surge protector.
I thank you from the bottom of my heart in advance.
SPECS------------------------------------------------------------------------------------------------------
-CPU: Core i7 8700 (non k)
-COOLER: Corsair AIO H100i v2
-MOBO: Asus ROG Maximus X code
-RAM: 2 x 8gb Corsair vengeance RGB
-GPU: Asus Strix gtx 1080 8gb
-PSU: Corsair rm750i plus gold PSU (how could this let the surge go in?? I thought it had protection)
-STORAGE: 1 tb micron SATA SSD
-CASE: Corsair carbide
Some days ago, my pc was unattended and powered on, and there was a big lightning sound. I thought "no problem, this is usual". When I went to the computer, I noticed It was turned off, but the MOBO lights were working. When I tried pressing the power switch, It didn't work. I suspect the lightning because in the same wall I have a cheap multi-contact with surge protector connected to my monitor and modem and I had to turn off and turn on the switch of the multi-contact in order to have my monitor and modem working again.
Absolutely no other electric appliances in the house were damaged. Only the computer won't turn on.
START OF TESTING-----------------------------------------------------------------------------
Here is the summary of steps taken (I'm not a pro, but love to troubleshoot things):
- Disconnected GPU, SSD. Left the PC with 1 stick of RAM, mobo, CPU, the AIO cooler, and case fans. (Not turning on).
- Disconnected and reseated every power cable from modular PSU, and mobo. (Not turning on).
- Since my mobo has something called "armor", I can't access the battery, but there is a "clear CMOS" button in the back. Pressed it for 40 secs. (PC tries to POST.).
After the "BOOT" indicator lights up, the pc immediately shuts down completely (cuts power) with code 00, powers on again, and repeats the process, leaving me with a boot loop. When this happens, the monitor shows the Asus Rog screen "Press DEL or F2 to enter SETUP". This screen is shown for less than a second before cutting power and starting again and is not always shown.
More tests:
- Disconnected the case power switch from the mobo, and the "HD audio" (PC tries to POST, shuts down after "BOOT" indicator).
- Connected the GPU to see what happened, and, interestingly, the POST indicator sequence now stops at CPU>DRAM>VGA. It no longer passes VGA. Nothing on the screen.
- Disconnected the GPU and tried posting again: Now POST indicator shows CPU>DRAM>VGA>BOOT. It passes VGA again, gets to BOOT again, and immediately shuts down and restarts. (Original scenario with GPU disconnected).
- Reflashed BIOS with USB and MOBO back button. The process is completed successfully (as doesn't seem to require POST). I get a screen about please don't shut the computer, rewriting MC or ME I can't remember... and it shuts down and starts again.
- I reflashed BIOS again, to no avail.
9. Finally, as I tried to reseat the memory, I seem to have it done wrong because the POST process stopped at CPU>DRAM, and stayed there forever with code 55. BUT... the computer didn't power off and restart. I kept it there on code 55 powered on for a good 5 minutes in order to test consistency.
After this, I reseated the memory correctly, tried switching sticks, different slots, and lost the ability to power on again. Tried to "clr cmos" about 3 times, and since I didn't regain the ability to try to POST I got desperate and stopped trying.
The PSU has a "fan test" button, and it works.
END OF TESTING ---------------------------------------------------------------------------------
When I built the computer in 2019, I didn't cheap out on parts because I thought I would be somewhat protected from something like this happening. I thought the PSU had some kind of protection or even the mobo.
The only issue I ever had with this PC was that the AIO stopped working if I left the computer unused for 4+ months and obviously the mobo refused to boot without a cooler (but it had power and stayed on with the error code). This happened to me twice and the AIO started working after trying to power on a few times (about 8).
Since I lost my job and right now I'm part of a full-time coding Bootcamp, I need the computer, and sadly because of that money is an issue at the moment, but I can sell other things.
I need to determine which component is damaged (CPU, PSU, mobo, memory, or even the AIO cooler?). I need to know what is broken in order to make decisions (like selling my guitar, tv, etc.) in order to cover the costs of my mistake of not having a surge protector.
I thank you from the bottom of my heart in advance.
SPECS------------------------------------------------------------------------------------------------------
-CPU: Core i7 8700 (non k)
-COOLER: Corsair AIO H100i v2
-MOBO: Asus ROG Maximus X code
-RAM: 2 x 8gb Corsair vengeance RGB
-GPU: Asus Strix gtx 1080 8gb
-PSU: Corsair rm750i plus gold PSU (how could this let the surge go in?? I thought it had protection)
-STORAGE: 1 tb micron SATA SSD
-CASE: Corsair carbide
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