BOOT LOOP HELP!!!!!!!!!!!!!!!

[Arlen10]

Okay so my friend's computer stopped working, it would get to the windows boot animation then it would restart, it keeps doing this. But when I plug it into my computer, it boots fine. So considering that it will work on mine but not his, I'm guessing there is a hardware problem. The thing is, it broke out of no where, the computer parts aren't too old. (2009) soooo I'm stuck. I already tried reinstalling the OS. Same problem.


Thanks for your help!

 

[guavasauce]

if its restarting during boot like you say i would test the ram. sounds like theres a critical error during the load process. boot with single sticks installed till you find the culprit. run memtest if you like also.

 

[alvine]

"Okay so my friend's computer stopped working, it would get to the windows boot animation then it would restart, it keeps doing this. But when I plug it into my computer, it boots fine."
are you taking his hard drive out and booting the os on your system?

 

[Arlen10]

"Okay so my friend's computer stopped working, it would get to the windows boot animation then it would restart, it keeps doing this. But when I plug it into my computer, it boots fine."
are you taking his hard drive out and booting the os on your system?

Yes I take it out of his, and plug it into mine, then set boot priority to his HDD and boot off it.

 

[Arlen10]

if its restarting during boot like you say i would test the ram. sounds like theres a critical error during the load process. boot with single sticks installed till you find the culprit. run memtest if you like also.

Okay i'll try that, but I don't think it could be the RAM, he hasn't opened the case at all, just played games on it.

 

[Arlen10]

Also It does get past post.

 

[the great randini]

could be power supply did he connect a new usb device?
or maybe a new driver problem, reboot press f8 untill you see boot options select safe mode to rule out hardware

 

[ohiou_grad_06]

For ram, try pulling all ram out except 1 stick, test with Memtest, then add 1 stick at a time until you see errors. Also check the capacitors on the motherboard, get a flashlight, and look at the capacitors, check for any capacitors that may be bulging or leaking. If there any like that, your friend's motherboard may be going bad.

 

[Arlen10]

For ram, try pulling all ram out except 1 stick, test with Memtest, then add 1 stick at a time until you see errors. Also check the capacitors on the motherboard, get a flashlight, and look at the capacitors, check for any capacitors that may be bulging or leaking. If there any like that, your friend's motherboard may be going bad.

I took out each ram and tested the other. Nothing changing. All capacitors look fine. I think I might try my hard drive in it just to make sure it isn't his.

 

[Arlen10]

could be power supply did he connect a new usb device?
or maybe a new driver problem, reboot press f8 untill you see boot options select safe mode to rule out hardware

Just keyboard, power cord, and VGA. I'll try the safe mode in a second.

 

[Arlen10]

Just tried my hard drive on it, worked perfectly. His hard drive is just broken I guess. He is going to have to buy a new one. Thanks for your help! Now how do I close this?

 

[Arlen10]

Best answer selected by Arlen10.