Boot Loop so I need to roll back...how to I get back to W10 after the fix?

whitenack

Distinguished
Jun 26, 2012
177
0
18,680
I just updated my laptop from Win7 to Win10. I have done this before with several other machines with no problems. However, this one has given me a bootloop at the loading screen. I am able to get into the advanced startup menu by killing the power a couple of times during bootups.

One of the options in the Advanced Startup menu is to rollback to a prior version of windows, which seems like what I want to do. However, what happens when I try to upgrade to windows 10 again? Will my free upgrade be used up?
 

whitenack

Distinguished
Jun 26, 2012
177
0
18,680


Thanks for the reply and sorry for the delay... I didn't get a notification that there was a reply.

If I do I clean install of Win10, do I use the Win7 product key? How else will they know I am eligible for an update?