Hello all! First time here so I hope I'm putting this in the correct spot.
I recently purchased a new laptop for my girlfriend, it's a Samsung Series 3 (model: NP350V5C-T02US), and I cannot get it to boot from the optical drive or the USB. I have looked in the BIOS and under boot priority I only have one option and that is "Windows Boot Manager". If I disable that, save settings, and reboot, it predictably just boots me directly back into the BIOS. I have never seen a BIOS not have an actual boot priority setting.
Anyway, I was on the phone / live chat support for two hours with Samsung and it was not helpful in the least. They basically told me to talk to Microsoft (It's running Windows 8 so not sure how that would affect it). Anyway, Microsoft wasn't any help and they told me it's a Samsung thing.
I figure the people here would be more helpful than either of those companies' "tech support" staff.
I'll include pictures just in case. The first pic is my only boot priority option and the second is what pops up when I hit enter on Boot Option #1
Thanks for any help you can give!
EDIT: Oh yeah I guess it might be helpful to know what BIOS this computer is running. :lol:
The computer is running Aptio Setup Utility, BIOS Version P02ABE, MICOM Version P02ABE
I recently purchased a new laptop for my girlfriend, it's a Samsung Series 3 (model: NP350V5C-T02US), and I cannot get it to boot from the optical drive or the USB. I have looked in the BIOS and under boot priority I only have one option and that is "Windows Boot Manager". If I disable that, save settings, and reboot, it predictably just boots me directly back into the BIOS. I have never seen a BIOS not have an actual boot priority setting.
Anyway, I was on the phone / live chat support for two hours with Samsung and it was not helpful in the least. They basically told me to talk to Microsoft (It's running Windows 8 so not sure how that would affect it). Anyway, Microsoft wasn't any help and they told me it's a Samsung thing.
I figure the people here would be more helpful than either of those companies' "tech support" staff.
I'll include pictures just in case. The first pic is my only boot priority option and the second is what pops up when I hit enter on Boot Option #1
Thanks for any help you can give!
EDIT: Oh yeah I guess it might be helpful to know what BIOS this computer is running. :lol:
The computer is running Aptio Setup Utility, BIOS Version P02ABE, MICOM Version P02ABE