Boot screen gets stuck on ASUS logo with turning dots

bijx

Reputable
Jun 6, 2014
14
0
4,510
0
My computer was working fine until I turned it off and went for dinner. Upon my return, the computer's boot up was stuck on the Asus (in search of incredible) screen with the spinning dots. I left it in that state for a good fifteen minutes and it remained like that until I returned.

I tried unplugging all my USB devices except my mouse from the computer (in case it was drawing too much power from the motherboard) and still the same result occurred. I attempted to boot up Linux Ubuntu from a USB stick, and it worked, so I am now confident that hardware is not the problem.

I can't even boot up my windows 10 in safe mode because my build has an SSD primary drive and I have know idea where the safe mode feature is on the Asus UEFI BIOS startup settings.

What are my options? What can I do?
 

Dronzer Dragneel

Respectable
May 13, 2016
402
0
1,960
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I'm not good with this stuff,,but you can try following things
remove your Memory sticks (RAM) and clean them and reinstall them
do same with graphics card and other removable peripheral..that might help
 

bijx

Reputable
Jun 6, 2014
14
0
4,510
0
After running through tons of diagnostics with the hardware, I noticed that it was actually my Windows 10 which was corrupted. I need to reinstall Windows to get it running.