Boot up Help

[iColby]

recently my friends been getting blue screen errors that crashes his computer and it says memory dump. so he restart his computer and 10 minutes later it would happen again. so he got sick of it and formatted his hard drive and tried to install windows again. it froze and a error code poped up so he restarted it again and booted it from the windows disk and the blue screen popped up and said memory management. he tried the same thing and now it freezes at starting windows.

 

[wss_003]

if you put up the build specs we can help you better, if there are multiple sticks of ram use one only try each one alone and see if it works before you buy new parts its best to diagnose...we dont like to use the old parts til it starts moto if we can help it

 

[iColby]

Mobo - MSI Z97-G55 SLI
Ram - Corsair Vengeance 8GB (2x4)
CPU - Intel Core i5-4690 (6M Cache, 3.50 GHz)
GPU - ASUS GTX 650 1GB LINKS
HardDrive- WD Blue 1TB HardDrive

 

[wss_003]

I would start with trying to load windows with one stick of ram or better yet put ram out of a known good pc into it and see if the problem persists

 

[iColby]

my friend tried it with each ram by itself and when he went to install windows a error message poped up. windows cannot install required files. then it says files may be corrupt or missing make sure all files are required for installation are available and restart the installation. error code 0x80070570

 

[wss_003]

i would remove and reformat the hdd with another pc

 

[iColby]

he wants to now if he should buy another hard drive cause he doesnt have another computer to do that

 

[wss_003]

he could try but theres no guarantee that will solve the issue

 

[iColby]

he wants to know what are the things that could be causing it??