Archived from groups: microsoft.public.windowsxp.general (
More info?)
It's not going to break if you're not using it, but software can't cause
physical damage to a drive. Chances are what happened is that the bad
sectors were already there, but not in use, and the new software tried to
write to those sectors, so now it's apparent that they exist.
"jackiegorman" <jackiegorman@discussions.microsoft.com> wrote in message
news:7EBE7B5B-0E45-4BA5-9980-59DC23250E08@microsoft.com...
> You may be correct but all I know is the laptop was working fine before
> the
> software installation and it bit the dust afterward. The cause and effect
> relationship seems pretty clear. As far as physical damage there was
> plenty.
> It had quite a few (a whole lot) of bad sectors.
>
> "D.Currie" wrote:
>
>> Installing software doesn't physically damage a hard drive. So, maybe the
>> software corrupted something in Windows, which is entirely possible, and
>> in
>> which case the drive is physically fine and can be formatted and used.
>>
>> Or, the hard drive is physically damaged, in which case you need to
>> replace
>> it, but the software wasn't at fault.
>>
>> Since I'm not familiar with that particular bit of software, I can't
>> judge
>> whether it's worth installing or not.
>>
>> "jackiegorman" <jackiegorman@discussions.microsoft.com> wrote in message
>> news:4CB199FB-E515-47AF-ACFE-EAC3D4C51017@microsoft.com...
>> > Malke,
>> > Thanks for your advice but I took it to a professional. They are going
>> > to
>> > try to recover my data but the disk is trashed. There are quite a few
>> > bad
>> > sectors and it probably won't reformat. A word of warning...DO NOT
>> > INSTALL
>> > YAHOO ONLINE PROTECTION. Please pass it on...
>> >
>> > "Malke" wrote:
>> >
>> >> jackiegorman wrote:
>> >>
>> >> > Here is my problem. My laptop crashed after I installed Yahoo online
>> >> > protection (yes I know that was stupid). The only way I can get it
>> >> > to
>> >> > work is to unintsall that garbage. Unfortunately I can't get the pc
>> >> > to
>> >> > go into safe mode. When I try I get a black screen with safe mode in
>> >> > four corners and the build information across the top. I have given
>> >> > up. I am going to take it to a data recovery specialist and see if I
>> >> > can get my data back and then do a clean reinstall of XP pro.
>> >> >
>> >> Have you tried Safe Mode Command Line only? If not, do that and see if
>> >> you can get a prompt. If you get the prompt, run System Restore:
>> >>
>> >> c:\Windows\System32\restore\rstrui.exe [enter]
>> >>
>> >> Restore to a date prior to your installation of the Yahoo stuff.
>> >>
>> >> Malke
>> >> --
>> >> Elephant Boy Computers
>> >> www.elephantboycomputers.com
>> >> "Don't Panic!"
>> >> MS-MVP Windows - Shell/User
>> >>
>>
>>
>>