BOSD (kmode exception not handled)

[montanaky]

Hi all, I have been having some issues with my desktop for a few days now. The BSOD will show with the error netio.sys whenever I use my torrent programme. I figured the issue was with my MacAfee anti-virus so I deleted it and it seemed to be working fine for a while.

Shortly after I had another BSOD, this time showing the error kmode_exception_not_handled. I am not sure whether it is a new problem or the same one as the previous crashes. I have attached my minidump file below, appreciate any help I can get, thanks!

https://mega.co.nz/#!Skdh3bjL

 

[johnbl]

website is asking for a decryption key.

any bugcheck involving netio.sys is likely to be caused by a ethernet driver.
either wired ethernet, wireless ethernet or bluetooth drivers would need to be updated.
if you have a USB wireless driver you might also have to update the BIOS, the CPU chipset drivers to get USB 2.x updates and update any usb 3.0 chipset drivers for your motherboard.

virus scanners, streaming games will often appear to cause the failures but most of the time the root cause is the ethernet driver.