Question Bose 535 sound touch speakers not connect to a SoundTouch account?

May 21, 2019
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I recently purchased a bose lifestyle 535 sound touch and the sound touch app setup is not getting completed. when i enter the sound touch option in the source option it tells me to complete setup on the sound touch app. When i try completing setup on my phone after entering the details like system name and email id it gives an error saying sound touch could not connect to the app. The sound touch adapter is connected to the Internet through Wifi