Both monitors randomly going black

wahhaj

Honorable
Sep 17, 2013
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10,530
Like the title says, my monitors have started to randomly go black. What seems to be happening is that they lose their signal coming from the graphics card. The remainder of the computer seems to be working fine, the fans are running, light are on.This has been the latest of the issues I have had recently. Before this started happening, the computer would boot into advanced start up whenever someone logged off. It seemed to me that this is a PSU problem. The PSU turns on so its working; whether it is working properly or not, I can't say. I ran 3D Mark firestrike and monitored my voltages with HW monitor and I don't like the results. I would give a screenshot of the test results but the monitors died before I could do that. Luckily I saved the test results which may be found at the end of the post

Anyways Does anything seems off to you guys? Does this look like a PSU problem or are my graphics cards the cause?

If you guys need anymore tests done please tell me. In order to save time please tell me which software to use and any specific setting if applicable. I would like to get to the bottom of this quickly as I have exams in about a week. I don't want to put this off until after my exams because I don't want a bad PSU to damage any other components.


Edit: so it turns out that these forums aren't compatible with extra spaces or tabs causing the mess below. I am working on a solution give me some time
Edit2: Here is a link to the text file. This links to google drive, you don't have to download it to view it.



Hardware monitor ITE IT8728
Voltage 0 0.74 Volts [0x3E] (CPU VCORE)
Voltage 1 2.03 Volts [0xA9] (VIN1)
Voltage 2 2.02 Volts [0xA8] (+3.3V)
Voltage 3 3.39 Volts [0xA8] (+5V)
Voltage 5 -7.10 Volts [0x94] (-12V)
Voltage 6 -5.95 Volts [0x7C] (-5V)
Voltage 7 2.84 Volts [0x8D] (+5V VCCH)
Voltage 8 1.62 Volts [0x87] (VBAT)
Temperature 0 46°C (114°F) [0x2E] (TMPIN0)
Temperature 1 52°C (125°F) [0x34] (TMPIN1)
Temperature 2 48°C (118°F) [0x30] (TMPIN2)
Fan 0 2250 RPM [0x12C] (FANIN0)
Fan 1 844 RPM [0x320] (FANIN1)
Fan 2 780 RPM [0x361] (FANIN2)
Fan 3 652 RPM [0x40C] (FANIN3)
Fan PWM 0 0 pc [0x0] (FANPWM0)
Fan PWM 1 0 pc [0x0] (FANPWM1)
Fan PWM 2 0 pc [0x0] (FANPWM2)

Hardware monitor ACPI
Temperature 0 28°C (82°F) [0xBC2] (TZ00)
Temperature 1 30°C (85°F) [0xBD6] (TZ01)

Hardware monitor NVIDIA NVAPI
Voltage 0 0.82 Volts [0x339] (VIN0)
Temperature 0 55°C (131°F) [0x37] (TMPIN0)
Fan 0 1043 RPM [0x413] (FANIN0)
Fan PWM 0 45 pc [0x2D] (FANPWMIN0)

Hardware monitor NVIDIA NVAPI
Voltage 0 0.83 Volts [0x33F] (VIN0)
Temperature 0 52°C (125°F) [0x34] (TMPIN0)
Fan 0 902 RPM [0x386] (FANIN0)
Fan PWM 0 39 pc [0x27] (FANPWMIN0)
 

wahhaj

Honorable
Sep 17, 2013
26
0
10,530
Voltages in BIOS are within error, is it possible that the PSU is cutting off power under increased system loads? But that wouldn't make any sense because the monitors turn off after firestrike and not during. Or is the PSU ok and its something else?