Question Both mouse and keyboard not working even in safe mode

Aug 4, 2020
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When I start my computer it took me to a dead/black screen with only the image of mouse cursor moving. So I did a re-install which fixed the issue of the dead screen. However, now i have a dead mouse and keyboard. Even when I enter my desktop using safe mode, neither is working. So I tried to enter the BIOS and in this both the keyboard and mouse works fine. Tried enabling and disabling the usb legacy support in BIOS but it is not fixing the problem.Since both mouse and keyboard is not working, I cannot do anything like checking the drivers / update/ re-installing etc. I would highly appreciate if someone can help me out with this problem. I have a windows 10 / 32 bits.
 
Aug 4, 2020
2
0
10
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I have not installed anything ..it was working fine till yesterday morning and in the afternoon when i tried to login i got the dead screen. Hmm unfortunately I don't remember the exact specification (embarrassing) and there is no way to check that now...
 

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