Question Both my keyboard and mouse stop working randomly

[johnr283]

Three times recently, both my keyboard and mouse have stopped responding. Unplugging them and plugging them back in gets them working again. This has happened when my PC hasn't been in use for a while, such as overnight. I don't use sleep mode or anything like that. My other USB accessories still work fine, external drive, printer, etc.

 

[Roland Of Gilead]

Hey there,

Please list your PC specs in full. Then we can advise better.

 

[johnr283]

Hey there,

Please list your PC specs in full. Then we can advise better.

12th Gen Intel(R) Core(TM) i7-12700F 2.10 GHz
CORSAIR - iCUE H100i ELITE LCD Display Liquid CPU Cooler 120mm Fans + 240mm Radiator Liquid Cooling System + Custom IPS LCD Screen
32GB CORSAIR Vengeance RGB Pro SL 32GB (4 x 8GB) 288-Pin PC RAM DDR4 3600 (PC4 28800) Desktop Memory Model CMH32GX4M4D3600C18
GIGABYTE B660 AORUS MASTER DDR4 B660 Intel LGA 1700 ATX Motherboard
GIGABYTE AORUS GeForce RTX 3060 12GB GDDR6 PCI Express 4.0 ATX Video Card, LHR GV-N3060AORUS E-12GD (rev. 2.0)
CORSAIR - RM Series RM750 Fully Modular Ultra-Low Noise ATX Power Supply - Black
WD Black SN850X 1Tb SSD (Boot Drive)
WD My Book USB 4Tb (storage)
WD My Book USB 8Tb (back up)
Windows 10 64-bit
Corsair RGB Fans
Fractal Design Pop Air RGB Black TG ATX High-Airflow Clear Tempered Glass Window Mid Tower Computer Case

 

[johnr283]

12th Gen Intel(R) Core(TM) i7-12700F 2.10 GHz
CORSAIR - iCUE H100i ELITE LCD Display Liquid CPU Cooler 120mm Fans + 240mm Radiator Liquid Cooling System + Custom IPS LCD Screen
32GB CORSAIR Vengeance RGB Pro SL 32GB (4 x 8GB) 288-Pin PC RAM DDR4 3600 (PC4 28800) Desktop Memory Model CMH32GX4M4D3600C18
GIGABYTE B660 AORUS MASTER DDR4 B660 Intel LGA 1700 ATX Motherboard
GIGABYTE AORUS GeForce RTX 3060 12GB GDDR6 PCI Express 4.0 ATX Video Card, LHR GV-N3060AORUS E-12GD (rev. 2.0)
CORSAIR - RM Series RM750 Fully Modular Ultra-Low Noise ATX Power Supply - Black
WD Black SN850X 1Tb SSD (Boot Drive)
WD My Book USB 4Tb (storage)
WD My Book USB 8Tb (back up)
Windows 10 64-bit
Corsair RGB Fans
Fractal Design Pop Air RGB Black TG ATX High-Airflow Clear Tempered Glass Window Mid Tower Computer Case

Razer Cynosa V2 Keyboard
Microsoft Wireless Mouse 900, Black (PW4-00001)

 

[Roland Of Gilead]

What bios are you running?

 

[Misgar]

If you're running Microsoft Windows, try disabling Power Management for all the 'USB root hubs' in Device Manager. This stops Windows from powering down the USB ports on your motherboard to save power. The keyboard and mouse might not be recognised when power is restored to the USB hub associated with the HID (Human Interface Device).

 

[johnr283]

If you're running Microsoft Windows, try disabling Power Management for all the 'USB root hubs' in Device Manager. This stops Windows from powering down the USB ports on your motherboard to save power. The keyboard and mouse might not be recognised when power is restored to the USB hub associated with the HID (Human Interface Device).

I tried this. I'll see what happens.

 

[johnr283]

What bios are you running?

BIOS Version/Date American Megatrends International, LLC. F6, 12/17/2021
SMBIOS Version 3.4