Both of my HDD not recognized in Bios or managers

[Andrew Crain]

I have a 1tb hdd internal that was not showing up so i bought a new 5 tb one.
neither if them show up in bios or windows ANYWHERE. Can someone please help me. Only my 500gb hdd is recognized and that is my boot drive. Please help asap.

 

[SuperSoph_WD]

Welcome, Andrew Crain!

What is the model of your motherboard? Also what is the operating system that you are using?
I'd suggest you to try to resolve this by resetting BIOS using one of the methods listed in this tutorial: http://www.wikihow.com/Reset-Your-BIOS
Keep in mind that this will get your BIOS settings back to factory defaults, so you'd need to re-configure them again after the reset.
I'd also check for any firmware updates on your motherboard's website, the 5 TB HDD might need an updated BIOS.

However, keep in mind that in order to use greater than 2 TB HDDs on your system your OS will need to be a 64-bit version, because they have the capability to use the GPT (GUID partition table) which can partition both internal and external HDDs far beyond the 2 TB limit that comes with the MBR partition table.

Keep me posted!
SuperSoph_WD

 

[Andrew Crain]

I am using Windows 7 Home Premium and the mobo is a gigabyte x99-ud5 wifi. I really appreciate you getting back to me. I will try resetting the bios now.

 

[SuperSoph_WD]

Okay. Get back to me once you do that.
It seems like your motherboard definitely supports GPT drives as well as DualBIOS (Legacy and UEFI), so I'm thinking you should also check for any SATA driver updates for your model, even if there aren't any I'd re-install them. Also is your Windows 7 a 32-bit or a 64-bit version?

SuperSoph_WD

 

[Andrew Crain]

turned out that one of my cables that goes to my hdds was not plugge din all the way but got it fixed and all is well thankks