Bought 2x8GB RAM, but system is only saying I have 8GB installed?

[tehHombre]

I've been smashing out PUBG for a while and its been struggling to load the map in since I installed it. I've been running it off a GTX 950 and my HDD waiting for my upgrade to a SSD(for games) and 1080ti, thinking that will fix it even though it probably still will. But I did some research and PUBG doesn't like systems that have less than 16GB of Installed RAM, so I thought this was weird as I have upgraded my whole rig recently and even purchased Corsairs Vengance 2x8GB RAM which should give me 16GB Installed RAM (32GB is overkill don't @). I've only gone over to view my system information and seen that I have 8gb of installed RAM! Whats going on here?

 

[rgd1101]

What is your full system spec?

 

[tehHombre]

What is your full system spec?

Corsair HX850i PSU

Asus Z170 Deluxe motherboard

GTX 950

2x8GB Corsair vengeance RAM

x1 Seagate HDD

i7-7700k Intel core CPU

 

[JackNaylorPE]

If after clearing CMOS no change ....Open the MoBo manual and take off side panel and check that:

a) Sticks are installed in the correct slots ... usually A2 and b2

b) Sticks are firmly seated.

c) remove, wipe pins with isoprophyl alcohol and reseat

if no change,....

d) Take out 2nd stick and run MemTest 86+ (Manual will show you primary slot) let run overnight

e) Switch sticks, rinse and repeat

f) If both pass, try again one at a time in secondary slot.

 

[tehHombre]

LMAO I WAS USING A1 AND A2, INSTEAD OF B1/2!!!!! I CAN'T BELIEVE MYSELF, I CHECKED TWICE AND DIDN'T REALISE :lol:

 

[tehHombre]

If after clearing CMOS no change ....Open the MoBo manual and take off side panel and check that:

a) Sticks are installed in the correct slots ... usually A2 and b2

b) Sticks are firmly seated.

c) remove, wipe pins with isoprophyl alcohol and reseat

if no change,....

d) Take out 2nd stick and run MemTest 86+ (Manual will show you primary slot) let run overnight

e) Switch sticks, rinse and repeat

f) If both pass, try again one at a time in secondary slot.

Look at my answer, how embarrassing haha