Question Bought new ram - wrong speed withn XMP option profile 1

[maxim45001]

So here are my specs :motherboard - Gigabyte B360HD3 rev .1 https://www.gigabyte.com/Motherboard/B360-HD3-rev-10#kfCPU : i7 8700k 3.70ghz (not overclocked because of the motherboard) https://ark.intel.com/content/www/u...8700k-processor-12m-cache-up-to-4-70-ghz.htmlAnd my Ram : Kingstone HyperX 2x8GB DDR4 2666mhz CL16 https://www.kingston.com/dataSheets/HX426C16FB2K2_16.pdfI turned on XMP option to profile 1 but it shows me that my ram runs at 2130mhz and not 2666mhz as listed.....Is something wrong ?

 

[13thmonkey]

have you installed the windows drivers?

 

[13thmonkey]

right now it's on Auto...not on Advanced manual

so what does windows say?

 

[maxim45001]

so what does windows say?

what do you mean what windows says ?

 

[maxim45001]

have you installed the windows drivers?

umm...you mean the windows updates ?

 

[13thmonkey]

your problem is that you can set the memory speed in BIOS quite happily as evidenced on your screen shot, but you can't get that memory speed to show in bios.

Therefore it could be the windows drivers from the mobo website that aren't allowing windows to work at that speed (it's a long shot, but everything is a long shot right now)
This also means that the only way we know it's worked is if you look at cpu-z in windows (make sure cpu-z is updated). The same tab as your middle cpu-z shot in an earlier post.

 

[maxim45001]

First- i can't select memory speeds ...I can just write a number (left to the 2667 where it says Auto) but i'm afraid it will fuck up something in my pc.
Second - i'm really confused ...what do the windows "drivers" have to do with the mobo site ? i update my windows through the windows update window
third - i check my CPU Z all the time...last time something changed is when the DRAM frequency boosted a bit due to a setting in bios

 

[13thmonkey]

You should always install windows drivers (not updates) from the mobo site, just like GPU drivers from AMD/Nvidia. Windows drivers might 'work' but the mobo maker knows better.
Everything here: https://www.gigabyte.com/Motherboard/B360-HD3-rev-10/support#support-dl

Second line down on your last image where it says DDR4-2667, that's the speed that bios thinks it's working with, everything else should be Auto.

 

[maxim45001]

You should always install windows drivers (not updates) from the mobo site, just like GPU drivers from AMD/Nvidia. Windows drivers might 'work' but the mobo maker knows better.
Everything here: https://www.gigabyte.com/Motherboard/B360-HD3-rev-10/support#support-dl

Second line down on your last image where it says DDR4-2667, that's the speed that bios thinks it's working with, everything else should be Auto.

the setting is called system memory multiplier ...not system frequency. im afraid if i will write 2666 something bad will happen
Also there are only audio drivers here so....

 

[13thmonkey]

I cannot set it to 2666 in the bios . look :
the 2667 that you are seeing here is not even the real frequency the ram runs right now

https://imgur.com/a/8VZiI3Z

View: https://imgur.com/a/8VZiI3Z

Here it's on Auto, you don't need to change it, bios is seeing 2667, which is correct, the question is why isn't windows.

You don't have raid or an OC do you? If not reset the bios to defaults and start again from a clean position.

 

[kaehligj]

Also there are only audio drivers here so....

False - look under the audio driver version table.

 

[maxim45001]

Here it's on Auto, you don't need to change it, bios is seeing 2667, which is correct, the question is why isn't windows.

You don't have raid or an OC do you? If not reset the bios to defaults and start again from a clean position.

what is a raid ? and no my CPU is not overclocked.

 

[maxim45001]

I will now send a different pic showing that bios sees a real number and not 2667 but in real time[/QUOTE]

 

[maxim45001]

I will now send a different pic showing that bios sees a real number and not 2667 but in real time
update : look at the right tab :

https://imgur.com/a/Pop1Pnb

View: https://imgur.com/a/Pop1Pnb

 

[drivinfast247]

Is the RAM installed in the correct slots?

 

[maxim45001]

1+3 or 2+4 don't remember (dual channel yeah)

 

[13thmonkey]

OK, try one stick at a time, and as above check the slots as per page 9 of the manual.

I'm tempted to ask you to rest the board to defaults, but would you be OK to set the boot drive back to where it should be?

 

[maxim45001]

OK, try one stick at a time, and as above check the slots as per page 9 of the manual.

I'm tempted to ask you to rest the board to defaults, but would you be OK to set the boot drive back to where it should be?

boot drive back to where it should be? what do you mean ?

 

[13thmonkey]

Do you know which drive is your boot drive and do you know how to set your boot drive?

 

[maxim45001]

Do you know which drive is your boot drive and do you know how to set your boot drive?

yes...it's listed in my bios

 

[13thmonkey]

So reset the bios to defaults and then see what that tab says.

 

[maxim45001]

So.....reset my whole bios to default....do i have to take out the CMOS battery or cam I just do this from the Bios ?

 

[13thmonkey]

It'll be in the manual, there'll be an option in there somewhere.

 

[maxim45001]

Ok , on it !

 

[maxim45001]

The default settings turned Memory odd ratio setting from Enabled to Auto...so my Frequency went back to 2130mhz from 2260mhz. Im afraid nothing changed for the better

 

[13thmonkey]

OK. Change nothing.
Single stick.