[SOLVED] Brand new computer freezing?

rebelk955

Reputable
Oct 7, 2015
18
0
4,510
Howdy folks,

So I just got a new PC its been probably 2 months now.
Heres the catch, I'm not sure what the exact issue is - its not software related, I've tried almost everything in the book.

So I'll be using my computer, playing a game or doing any task and every so often the computer freezes completely, the keyboard and mouse disconnect and it locks up.

I ran a Memtest86, it gave me an error [Will post a screenshot below] and I'm not exactly sure what the issue is.

Really trying to get this issue sorted out, I'm very upset that this is occurring.

CPU: i7-10700k
GPU: 2070 SUPER 8gb
Ram: 16gb DDR4 3200mhz
MOBO: Asus z39 (whatever the ridiculously overpriced one is)


Anyways cheers if you fellas could help me!

Picture link: View: https://imgur.com/a/6WC3G3B
 

rebelk955

Reputable
Oct 7, 2015
18
0
4,510
No. That's just a generic power loss event. The cause could be literally ANYTHING.


Well I contacted the company, they're going to send me new ram sticks - and I send back the old ones.

I also found out that their PSU is Apevia....800w gold cert...

Let me know what you think about that.....
Thinking about replacing it;/