Brand new computer shuts down on its own randomly

[alexcrowe68]

I just put together a new computer and everything seemed to be working fine but after about a week of using it it started shutting down randomly on its own. These shutdowns happen anywhere from as soon as I start the system up to three hours after

It's a mini ITX system so I thought thermals might be the problem but ramping the fans doesn't do anything to solve the problem

I sunk a lot of money into this project and I really hate to see it be for nothing

https://ca.pcpartpicker.com/user/Lowredfred/saved/GwXgLk

If the link doesn't work I'll try to get one that does but that's a list of the components I used to make the PC

https://imgur.com/a/hduicmE[/img

 

[androbourne]

Use something like HWMonitor and monitor your systems and report back with results.

 

[alexcrowe68]

It keeps shutting down now before I can get much done but something to note is that once it's booted into windows making input to the computer using the mouse or the keyboard will cause seemingly random beeping noises and stutters

 

[androbourne]

Did you apply thermal paste to your cpu before putting on the heatsink? Does CPU even have a heatsink on it?

 

[caledbwlch]

Tried the link, but it is a private parts list. Need to see the specs; I'm leaning towards insufficient power from the power supply.

 

[alexcrowe68]

Well the computer keeps shutting down randomly so I can't take screenshots and post them and as for the spec sheet I don't know how to make it stop saying that it's private I've tried before and I couldn't get it to work properly so I'll just say it here

I'm using an
AMD ryzen 2600 X
A zodiac GTX 1080 Mini
Two sticks of 8 GB Corsair vengeance lpx Ram
My motherboard is the gigabyte gaming Wi-Fi ab350
My power supply is a 450 watt sfx from Corsair
The storage I'm using is an m. 2 slot Samsung 960 Evo and a 1tb two and a half inch SSD from crucial
And yes I applied thermal paste the cooler I'm using is the small form factor one from noctua for the am-4 socket

 

[theyeti87]

I would guess the low-wattage power supply is what's giving you problems. The GTX 1080 pulls a lot of power - power that your power supply isn't likely able to reliably deliver.

 

[alexcrowe68]

I would guess the low-wattage power supply is what's giving you problems. The GTX 1080 pulls a lot of power - power that your power supply isn't likely able to reliably deliver.

all of the power calculates i used said there would be around 100 watts of clearance
could this really be the problem and could i just under clock my gpu for now until i get a new psu

 

[androbourne]

Power could be but thats sounds weird. Normally if there isnt enough power, the GPU wouldn't even show a display. I never have seen it show a display for X amount of time then shut down unless something was overheating.

I'd still check your attempts when you can. You can do as They said and remove the 1080 and find another cheap GPU to boot into. I don't think that mobo has on board GPU.

 

[alexcrowe68]

my idea was that it could be the available pcie lanes but i couldn't find any information on this

 

[alexcrowe68]

Use something like HWMonitor and monitor your systems and report back with results.

its getting too difficult to stay in widows for me to use hwmoniter but when i was using it things seemed normal

 

[androbourne]

Let the PC set for abit. If it is a cooling issue it should turn back on and run for a few minutes after you let it cool down. At which point you can try using HWMonitor.

However, if it is a heating issue, continued use of it could cause further problems. This is why I suggested you open the case, turn it on and check for any fans not working properly etc...

 

[alexcrowe68]

Let the PC set for abit. If it is a cooling issue it should turn back on and run for a few minutes after you let it cool down. At which point you can try using HWMonitor.

However, if it is a heating issue, continued use of it could cause further problems. This is why I suggested you open the case, turn it on and check for any fans not working properly etc...

im on my other computer now so im letting that one sit here are some pictures of the vents available to the cpu fan
also im sure all fans spin correctly
(intake)
https://imgur.com/a/0KlkHde


(outlet)
https://imgur.com/a/49ROyZn
https://imgur.com/a/gsOstaJ

 

[scout_03]

the specs of gpu ask for a 500 watts psu and you use a 450 watts so system is underpowered also you use a htpc case you could hade in 2 x 120 mm fans in the gpu parts and use it vertical to get more air flow in it .

 

[alexcrowe68]

the specs of gpu ask for a 500 watts psu and you use a 450 watts so system is underpowered also you use a htpc case you could hade in 2 x 120 mm fans in the gpu parts and use it vertical to get more air flow in it .

the 1080 only says it requires 180 watts and the part of the case that the gpu is in has no air flow with the cpu section by design

 

[caledbwlch]

Have you already overclocked the CPU?

 

[alexcrowe68]

None of the system is overclocked but I have turned on the XMP profile for the ram but the same issue was happening without the profile turned on

 

[faalin]

pull out the 1080 and use the 2600x's gpu to see if its the 1080 using to much power. GeForce says it uses a maximum 180w but also says you need a 500w PSU minimum and 1 8pin PCI-e cable

 

[scout_03]

@ faalin the 2600x is not having a integrated gpu as the apu one so it need a gpu like old ryzen to work https://www.amd.com/en/products/cpu/amd-ryzen-5-2600x

 

[faalin]

@ faalin the 2600x is not having a integrated gpu as the apu one so it need a gpu like old ryzen to work https://www.amd.com/en/products/cpu/amd-ryzen-5-2600x

Well i stand corrected, but to be fair i dont follow amd, never built or used a computer with amd cpus.

You could try booting into safe mode as it wont use the GPU to its full potential.

 

[caledbwlch]

If it were my system, I would pull the whole thing apart, reassemble it, and reset the bios. Make sure all the cables fit tightly and are connected properly, your standoffs are nice and tight (I'm assuming with that small of a case there are no extras that could be grounding out on the bottom of the motherboard). If your PSU is modular (I think it is), then check all the cables there too.

That PSU got really good reviews, with a full 450w going to the 12v rail...but at stock clocks you are probably near 400w total system consumption under full load...

 

[scout_03]

you could stress test psu using occt and see if it hold load .

 

[theyeti87]

As has been said by several of us, your power supply is the likely suspect.

Can you provide the exact make and model?

 

[alexcrowe68]

gst just came in so i have some money to play with so i think ill buy this https://ca.pcpartpicker.com/product/CQ648d/corsair-power-supply-cp9020105na and see how that works

i was useing the computer today for about 3 eps of jojo's bizarre adventure before it shut down and wouldn't boot again.

it definitely makes a loud click sound when it fails so i think this coarse of action might be correct

other recommendations for psu's would be nice
i'll keep trying things until then though

 

[theyeti87]

gst just came in so i have some money to play with so i think ill buy this https://ca.pcpartpicker.com/product/CQ648d/corsair-power-supply-cp9020105na and see how that works

i was useing the computer today for about 3 eps of jojo's bizarre adventure before it shut down and wouldn't boot again.

it definitely makes a loud click sound when it fails so i think this coarse of action might be correct

other recommendations for psu's would be nice
i'll keep trying things until then though

My Suggestion