(Hi, not sure if this is the best place to post this. If not, please let me know)
Specs:
CPU: AMD Ryzen 2700
GPU: Nvidia RTX 2060 Super (founder's edition)
MOBO: ASRock B450m Steel Legend
RAM: Crucial 8GB (2 x 4GB) DDR4-2400
PSU: Corsair CX650M
HDD: Seagate BarraCuda ST2000DM008 2TB 7200 RPM 256MB
SSD: Team Group GX2 2.5" 512GB SATA 3 Internal
Case: NZXT H510
Scenario: Won't Boot
Building a brand new PC with brand new components for a friend and I usually have no problems troubleshooting, but this one is beyond me. I turn on the PC using the button on the top of the case, and all fans and LEDs turn on. The only LED that does not light up is the RTX LED on the GPU (though the GPU fans where spinning at 100% you could hear them downstairs). So I decide to try the integrated graphics card and still nothing. Tried booting without the 2060 Super in the PCIe slot, nothing. Tried booting with only 1 stick of ram, nothing. Tried resetting the CMOS in every way conceivable (taking the battery out, jumping the two Clear CMOS pins, and doing both simultaneously), nothing.
So I take his non-bootable PC to my house and try swapping out the RAM from my computer, tried a new monitor, and a different HDMI but no luck. I put his GPU in my PC and it worked fine. I even took everything apart and double checked all cables/wiring just to be sure I didn't screw anything up . Upon taking off CPU fan/heatsink, the CPU was warm and the thermal-paste started to melt on. My guess is it's a bad MOBO since it can't seem to boot or even properly power the graphics card. Could it be a bad PSU? Let me know if you can think of any other remedies before I get an official diagnosis from my local PC shop tomorrow. Thanks
Specs:
CPU: AMD Ryzen 2700
GPU: Nvidia RTX 2060 Super (founder's edition)
MOBO: ASRock B450m Steel Legend
RAM: Crucial 8GB (2 x 4GB) DDR4-2400
PSU: Corsair CX650M
HDD: Seagate BarraCuda ST2000DM008 2TB 7200 RPM 256MB
SSD: Team Group GX2 2.5" 512GB SATA 3 Internal
Case: NZXT H510
Scenario: Won't Boot
Building a brand new PC with brand new components for a friend and I usually have no problems troubleshooting, but this one is beyond me. I turn on the PC using the button on the top of the case, and all fans and LEDs turn on. The only LED that does not light up is the RTX LED on the GPU (though the GPU fans where spinning at 100% you could hear them downstairs). So I decide to try the integrated graphics card and still nothing. Tried booting without the 2060 Super in the PCIe slot, nothing. Tried booting with only 1 stick of ram, nothing. Tried resetting the CMOS in every way conceivable (taking the battery out, jumping the two Clear CMOS pins, and doing both simultaneously), nothing.
So I take his non-bootable PC to my house and try swapping out the RAM from my computer, tried a new monitor, and a different HDMI but no luck. I put his GPU in my PC and it worked fine. I even took everything apart and double checked all cables/wiring just to be sure I didn't screw anything up . Upon taking off CPU fan/heatsink, the CPU was warm and the thermal-paste started to melt on. My guess is it's a bad MOBO since it can't seem to boot or even properly power the graphics card. Could it be a bad PSU? Let me know if you can think of any other remedies before I get an official diagnosis from my local PC shop tomorrow. Thanks
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