Brand new Custom Designed PC Crashing at seemingly random intervals

[lspacebarl]

Brand new computer I got shipped to me. I didn't build it myself but it is custom designed. Has crashed at least 5 times since initial startup when I got it yesterday. It gave System_Service_Exception Twice and Unexpected Kernel Mode Trap Once Then it randomly just turned off once. I have tried to see if any drivers were out of date, or I tried to run CHKDSK but none of that seemed to help. It happened mostly when in a game, but the Kernel Trap happened literally out of the blue.

Specs: GPU: Geforce GTX 1060
CPU: Intel i5 7600k 3.8 GHz
Motherboard: Asus Prime B250+
PSU: Smart Series 500W
Memory: 16GB Corsair Vengance LPX

 

[Paul NZ]

Upload the dmp files to onedirve then post the link

 

[lspacebarl]

Upload the dmp files to onedirve then post the link

What is the best way to retrieve them?

 

[Paul NZ]

C:/windows/minidump folder. I think

Either zip them or upload them one by one

 

[lspacebarl]

C:/windows/minidump folder. I think

Either zip them or upload them one by one

https://1drv.ms/u/s!At7ty7WosVUyh3BL57wAzB-n2lPN

 

[Paul NZ]

You did it right but you've added shortcuts to the dmp files. Just select them in the mindump folder then zip them

Dont make shortcuts to them

 

[lspacebarl]

You did it right but you've added shortcuts to the dmp files. Just select them in the mindump folder then zip them

Dont make shortcuts to them

https://1drv.ms/f/s!At7ty7WosVUyh3FC_CUHwk6XYQ2x What about that one

 

[Paul NZ]

Thats better. Looks like the video drivers are crashing, these maybe crashing directx as well

 

[lspacebarl]

Thats better. Looks like the video drivers are crashing, these maybe crashing directx as well

Ok so do you know what I should do to fix it?. I already tried updating the drivers, that didnt help.

 

[Paul NZ]

Update the BIOS in the BIOS. if you havent updated it yet

If the videocard is an ASUS or Gigabyte or MSI or something get the drivers from their site not from Nvidia

 

[lspacebarl]

Update the BIOS in the BIOS. if you havent updated it yet

If the videocard is an ASUS or Gigabyte or MSI or something get the drivers from their site not from Nvidia

I'll try that thanks for the help

 

[Paul NZ]

No probs