So I just recently built my first ever rig and here are specs to start:
6700k
Kraken x62
EVGA 1070 FTW
Asus z170 Pro Gaming Aura MB
16 GB Corsair Vengeance
Samsung 850 Evo (sata)
NZXT Hue+
EVGA 850 G2 Supernova
I built the computer and verified everything was working great. It worked great for the first month or so until last night. I was playing Diablo 3 and in the middle of a game, my screen went completely blue (no text or anything) and a had a buzzing sound that was constant until I forced shut down the PC.
After a few seconds, I powered it back on and it wouldnt boot. All of the parts would light up, the fans were all spinning, but it wouldnt boot windows. The monitor just stayed in power saving mode as if the computer wasnt even turned on. I tried 5-6 times to power off and back on to see if it would boot and got a new result almost every single time. Here are some of the results of different boot up attempts:
-It showed the Asus loading screen where I can push F2 to get into bios, then shut back off. Keep in mind, all parts stayed lit up and fans continued to spin.
-It showed the 'sad face' windows crash error blue screen message saying your PC ran into a problem with the stop code "SYSTEM_SERVICE_EXCEPTION"
-It showed the 'sad face' windows crash error blue screen message saying your PC ran into a problem with the stop code "SYSTEM THREAD EXCEPTION NOT HANDLED" "what failed: cng.sys"
-It showed the 'sad face' windows crash error blue screen message saying your PC ran into a problem with the stop code "KMODE EXCEPTION NOT HANDLED"
-It showed the 'sad face' windows crash error blue screen message saying your PC ran into a problem with the stop code "SYSTEM THREAD EXCEPTION NOT HANDLED"
-It showed the 'sad face' windows crash error blue screen message saying your PC ran into a problem with the stop code "MULTIPROCESSOR CONFIGURATION NOT SUPPORTED"
-It started to auto boot into safe mode (like what windows 10 does when it notices consecutive boot up failures) and then shut down, again with the parts all lit up and fans still spinning.
So basically, every single time I tried to boot up, it would either shut down in the middle of trying to boot up -OR if it did start booting up I got a different error message each time which makes me think that none of them were really the true problem. At this point, I'm totally lost and frustrated. It seems like this is something that would happen if the computer was overheating but Diablo 3 is not a high stress game and Ive played it for the last month without issues. The computer was shut down prior to me playing and had only been on for like an hour or so. These are very high end parts so I don't understand how overheating is even a possibility, unless the cooler isnt plugged in correctly which im positive it is. I have the two radiator fans plugged into the fan connections attached to the waterblocks sata power cable. I have the waterblock plugged into CPU Fan on the motherboard.
I have not overclocked the CPU yet so it was running at the stock speeds. The only changes I made was enabling the XMP (weeks ago) in my bios to get my ram to 3000mhz which is the speed of the RAM. At the beginning I did attempt to OC the CPU to just 4.6 GHz (which should be easy) and it crashed after 1 minute of stress testing on Aida64. At that point, I restored the defaults and the computer worked fine since then.
Another thing is when I would boot and push F2 to get into the bios, it seemed to be pretty stable WHILE i was in the bios and didnt shut down. It seemed to only shut down every time I try to boot into windows by exiting out of the bios. I pressed F5 to change all the bios settings back to default at one point but the boot would STILL fail.
So after 30 minutes of playing with it, it did finally boot up successfully. I didnt do too much with it once it booted up because it was really late and I needed to go to sleep. But it seemed to be fairly stable. At this point, I am lost and don't know what could cause this.
If this helps, I also previously had an issue where I would shut down the PC through the start menu (the normal way), and the monitor would shut down to power save mode like it usually does but the computer parts would all stay lit and fans continue to spin. It shut down fine for the first week or 2 and then this problem started happening. I did some research on this issue and found what seems to be a fix which was going into the command prompt as admin and entering "powercfg -h off". I am not exactly sure what this does but I havent had the problem since then.
Sorry for such a long post but I am trying to give as much information as possible, hoping that someone can help figure out what the problem is. I have considered a new, clean windows install but that will be a lot of time to reinstall all my programs and games. Also, if there is an issue with one of the parts, this wont fix it. Any help is greatly appreciated. Feel free to ask any questions if you need more clarification on anything and I will answer very promptly.
6700k
Kraken x62
EVGA 1070 FTW
Asus z170 Pro Gaming Aura MB
16 GB Corsair Vengeance
Samsung 850 Evo (sata)
NZXT Hue+
EVGA 850 G2 Supernova
I built the computer and verified everything was working great. It worked great for the first month or so until last night. I was playing Diablo 3 and in the middle of a game, my screen went completely blue (no text or anything) and a had a buzzing sound that was constant until I forced shut down the PC.
After a few seconds, I powered it back on and it wouldnt boot. All of the parts would light up, the fans were all spinning, but it wouldnt boot windows. The monitor just stayed in power saving mode as if the computer wasnt even turned on. I tried 5-6 times to power off and back on to see if it would boot and got a new result almost every single time. Here are some of the results of different boot up attempts:
-It showed the Asus loading screen where I can push F2 to get into bios, then shut back off. Keep in mind, all parts stayed lit up and fans continued to spin.
-It showed the 'sad face' windows crash error blue screen message saying your PC ran into a problem with the stop code "SYSTEM_SERVICE_EXCEPTION"
-It showed the 'sad face' windows crash error blue screen message saying your PC ran into a problem with the stop code "SYSTEM THREAD EXCEPTION NOT HANDLED" "what failed: cng.sys"
-It showed the 'sad face' windows crash error blue screen message saying your PC ran into a problem with the stop code "KMODE EXCEPTION NOT HANDLED"
-It showed the 'sad face' windows crash error blue screen message saying your PC ran into a problem with the stop code "SYSTEM THREAD EXCEPTION NOT HANDLED"
-It showed the 'sad face' windows crash error blue screen message saying your PC ran into a problem with the stop code "MULTIPROCESSOR CONFIGURATION NOT SUPPORTED"
-It started to auto boot into safe mode (like what windows 10 does when it notices consecutive boot up failures) and then shut down, again with the parts all lit up and fans still spinning.
So basically, every single time I tried to boot up, it would either shut down in the middle of trying to boot up -OR if it did start booting up I got a different error message each time which makes me think that none of them were really the true problem. At this point, I'm totally lost and frustrated. It seems like this is something that would happen if the computer was overheating but Diablo 3 is not a high stress game and Ive played it for the last month without issues. The computer was shut down prior to me playing and had only been on for like an hour or so. These are very high end parts so I don't understand how overheating is even a possibility, unless the cooler isnt plugged in correctly which im positive it is. I have the two radiator fans plugged into the fan connections attached to the waterblocks sata power cable. I have the waterblock plugged into CPU Fan on the motherboard.
I have not overclocked the CPU yet so it was running at the stock speeds. The only changes I made was enabling the XMP (weeks ago) in my bios to get my ram to 3000mhz which is the speed of the RAM. At the beginning I did attempt to OC the CPU to just 4.6 GHz (which should be easy) and it crashed after 1 minute of stress testing on Aida64. At that point, I restored the defaults and the computer worked fine since then.
Another thing is when I would boot and push F2 to get into the bios, it seemed to be pretty stable WHILE i was in the bios and didnt shut down. It seemed to only shut down every time I try to boot into windows by exiting out of the bios. I pressed F5 to change all the bios settings back to default at one point but the boot would STILL fail.
So after 30 minutes of playing with it, it did finally boot up successfully. I didnt do too much with it once it booted up because it was really late and I needed to go to sleep. But it seemed to be fairly stable. At this point, I am lost and don't know what could cause this.
If this helps, I also previously had an issue where I would shut down the PC through the start menu (the normal way), and the monitor would shut down to power save mode like it usually does but the computer parts would all stay lit and fans continue to spin. It shut down fine for the first week or 2 and then this problem started happening. I did some research on this issue and found what seems to be a fix which was going into the command prompt as admin and entering "powercfg -h off". I am not exactly sure what this does but I havent had the problem since then.
Sorry for such a long post but I am trying to give as much information as possible, hoping that someone can help figure out what the problem is. I have considered a new, clean windows install but that will be a lot of time to reinstall all my programs and games. Also, if there is an issue with one of the parts, this wont fix it. Any help is greatly appreciated. Feel free to ask any questions if you need more clarification on anything and I will answer very promptly.