Question Brand new headset not working windows 10

Apr 2, 2020
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Headset: Astro A10

Problem:

Headset is connected. Both at the realtek hud and sounds playback and microphone are detected. The headphones works fine, microphone do not recieve any input at all.

Headset was connected to another laptop, both headphones and mic worked fine. On my make sure the mic was selected, default, and enabled and updated any audio drivers i could find. Still nothing. I watched some videos but nothing that solves the issue

Any suggestion? Thanks.
 
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