Question Brand New PC suffers from constant restarts ?

Jul 27, 2023
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TLDR:
PC restarts when DRAM orange light comes on mobo, turns off when the PC bootup loading screen displays. But nothing else turns off, no fans or anything.

PC constantly restarts; Prime95 can't run for more than 2 minutes, but I don't think its a temp issue -- attaching log here. Ran Prime95 at 4:49.

Have been suffering from this for a week now. Tried everything from updating drivers, to latest BIOS, to turning off auto restart + fast boot + sleep + every other feature. Reseated RAM. Tested each stick individually. Tested GPU. Even bought a new PSU, but the problem remains. Tested PC in a different outlet. Made sure all cables were connected. PC ran fine the first night, next day suffered from BSODs, and now just restarts every few minutes.

Even reduced PPT before running the Prime95. At this point I'm assuming its a hardware issue with the mobo or CPU? Testing out with a new MOBO tomorrow.

Specs:

CPU: AMD Ryzen™ 7 7700X

CPU Cooler: Thermalright peerless assassin 120 se

Motherboard: MSI MAG B650 Tomahawk WiFi

Ram: CORSAIR Vengeance RGB 64GB (2 x 32GB) 288-Pin PC RAM DDR5 6000

SSD/HDD: Samsung - 980 PRO 2TB Internal Gaming SSD PCIe Gen 4 x4 NVMe + SAMSUNG 870 EVO 4TB 2.5 Inch SATA III Internal SSD

GPU: Sapphire 11323-02-20G Pulse AMD Radeon RX 7900 XT

PSU: Corsair RM850x (2021) Fully Modular ATX Power Supply, 850 watt

Chassis: NZXT H5 Flow Compact

OS: Windows 11
 
New build?

As I understand your post and to my way of thinking the restarts are possibly the result of a loose connection.

No one wants to force anything especially with a new build or some upgrade therein.

So what feels tight and in place may not really be so.

My suggestion is to carefully unseat and reseat all cards, connectors, RAM, jumpers, and case connections with power off and unplugged.

After a few seatings/unseatings some component may suddenly click or otherwise go more smoothly and fully into place.

Just my thoughts on the matter.
 
New build?

As I understand your post and to my way of thinking the restarts are possibly the result of a loose connection.

No one wants to force anything especially with a new build or some upgrade therein.

So what feels tight and in place may not really be so.

My suggestion is to carefully unseat and reseat all cards, connectors, RAM, jumpers, and case connections with power off and unplugged.

After a few seatings/unseatings some component may suddenly click or otherwise go more smoothly and fully into place.

Just my thoughts on the matter.
That is excellent advice, but I would add that performance should be checked after each action is taken. You'll then have a better idea of thesource of the problem.