Bricked my 2000$ machine

[FileDotZip]

Hi, im having troubles with my windows installation, I was in my new installation of windows updating and installing drivers, when i had completed the graphics driver installation, i rebooted the system to complete the installation, when i booted back to windows i noticed i have no control over my mouse and keyboard, infact, none of my USB ports work when i boot to windows 7, The usb ports work in bios and before windows loads up, but when it boots to windows it doesent work. So i thought id boot into safe mode, And i have the same issue. I have tried to reinstall/repair windows with multiple different windows 7 and windows 2011 installation disk’s. same issue. I have even taken out all my storage drives, even the ssd which has my windows installation which doesent allow the usb’s to work and tried reinstalling windows, and it doesent work(same issue, my usb’s work (all of them) in bios and before it loads to any windows installation) I have a PCIe 4 port usb 3.0 expansion card, i have even tried to plug my keyboard/mouse into that but it doesent work(same problem) I have tried to remote into my pc when i have win 7 on the login screen, but that doesent work becuase i didnt set that up. I was told to use a PS2 keyboard, but i dont have that nor a usb to ps2 converter at hand at the moment, at the moment this is the last ditch resort to use a ps2 and hope that works. If not im totally out of ideas and can basically concider my 2000$ computer bricked.

 

[Dex does Computers]

Send the motherboard for warranty.

 

[ledhead11]

Before you mail anything. Borrow or buy a ps/2 keyboard/mouse kit. If you care about 2k spend 20-40 on a pair. You won't need them often but for issues like these it can help. It's not uncommon for these issues to happen. Sometimes you get lucky and they don't but I've been through this with OS upgrades going back to Vista/7/8/8.1/10.

Other option: Use another computer to dl your drivers from the manufacturers(all cards, mobo, mouse, keyboard) put them on a flash drive(make sure they're all properly extracted into appropriate folders). While installing windows use the install drivers from folders option to manually install them from the root flash drive as needed. You will probably need to reboot a few times as needed. Start with your mobo drivers first, this could get the ball rolling, then that pcie card.

Another thing to remember: Most manufacturers don't give an 'all inclusive' driver package for their MOBO's. Start with what you need don't necessarily grab everything. If you're computer also doesn't have internet connectivity after all this you'll also need to grab the LAN driver(another issue I've seen when installing upgrading OS's).

At the moment I don't believe you're bricked. Windows just isn't smart as it needs to be with installs on some mixed hardware. Maybe you have a bad MOBO but I would try other options first.

 

[FileDotZip]

Installed CentOS, and the keyboard and mouse works fine. So the issue is now isolated to windows.
Having installed CentOS i formatted the main drive (my m.2 ssd) and so then i go back to os and set boot priority for CD drive again and somewhere in my MSI mobo advanced settings was the option of installing os Win 7, i set that to "enable" and proceeded to successfully boot to Windows installation with keyboard and mouse control. (YES!) So i guess i got this from here and i hope to everyone else who has similar issues can reference my post. I also would like to credit and mention ( https://www.reddit.com/r/techsupport/comments/3rvoop/samsung_950_pro_nvme_ssd_windows_7_64/ ) for helping me get my m.2 ssd working with win 7.

Thanks all!

 

[ledhead11]

Way to go. Like I said, this issue isn't that all uncommon with OS installs or upgrades. Its annoying but fixable.

Congratulations!

 

[FileDotZip]

Id also like to add, to anyone who might be having a similar issue, im using the MSI Z170a SLI Plus motherboard and when i install their websites USB 3.0 drivers it still bricks the USB ports until i complete the installation. Basically before you do anything with MSI's drivers make sure you have access to another windows machine and on the computer where you wish to install drivers on enable windows remote desktop connection, and note your pc's local ip address. After that install the usb 3.0 drivers and if it turns all the usb ports off and you cant use them anymore, simply go to your other machine and open windows remote desktop connection and type in your computers local IP address (be sure you're on the same network as your broken computer) and simply finish the usb 3.0 driver installation through remote desktop connection once you have connected. This is how it worked for me, keep in mind it might not work for everyone but id like to save others the hell i went through and spending my entire weekend doing this.

 

[BadActor]

If you are using a Skylake CPU and motherboard the problem is with trying to load Windows 7 itself. Skylake no longer supports EHCI so your USB ports will not work until the correct drivers are loaded.

https://www.youtube.com/watch?v=d_zPIGrFypI

 

[FileDotZip]

If you are using a Skylake CPU and motherboard the problem is with trying to load Windows 7 itself. Skylake no longer supports EHCI so your USB ports will not work until the correct drivers are loaded.

https://www.youtube.com/watch?v=d_zPIGrFypI

Yep, using the I7 6700k.

 

[ledhead11]

If you are using a Skylake CPU and motherboard the problem is with trying to load Windows 7 itself. Skylake no longer supports EHCI so your USB ports will not work until the correct drivers are loaded.

https://www.youtube.com/watch?v=d_zPIGrFypI

Yep, using the I7 6700k.

Interesting, didn't know that about Skylake. I've only been using as far as Broadwell in my laptop(5700hq).

 

[FileDotZip]

Are there any other features i should be worried about in windows 7 being disabled with my Skylake, or any other hardware issues i might need to look out for because im using the skylake with Win 7?

 

[BadActor]

Not really, other than your on your own for finding device drivers. Mainstream support has ended for Windows 7. If you intend to upgrade to Windows 10 anyway, you might avoid this issue and the Windows 7 install problem and just use Microsoft's Media Creation Tool to do a clean install of Windows 10 and use your Windows 7 key to activate.

 

[FileDotZip]

Not really, other than your on your own for finding device drivers. Mainstream support has ended for Windows 7. If you intend to upgrade to Windows 10 anyway, you might avoid this issue and the Windows 7 install problem and just use Microsoft's Media Creation Tool to do a clean install of Windows 10 and use your Windows 7 key to activate.

ill stick to windows 7, I guess you can call me an old fool stuck in the past.

 

[wpgwpg]

Nothing wrong with sticking with 7. MS will still provide updates for it until 2020. Nothing wrong with 10 but there's nothing wrong with "if it ain't broken, don't fix it" either. By 2020 you may well need a new computer and it'll come with Windows 10 preinstalled.

Good luck.