Product Name: HP Laptop 15_da0xxx
Serial Number CND82755W0
Product Number: 45U40UA#ABA
Windows 10 Home 64 bit
The laptop is not under warranty anymore. The HP Support Assistant cannot be updated. Specifically, the Intel Dynamic Platform and Thermal Framework Driver and the Realtek RTL8XXX Series for Wireless LAN Drivers for MS Window 10 (DHCHU) cannot be updated.
The HP Support Assist is:
version: 8.5.37.19
framework: 12.8.37.11
configuration files: 8.0.3736.1538
Also, “Downloading messages and updates definitions” cannot be updated.
My questions are:
1) What can be done to bring this laptop into proper working condition?
2) What would the approximate cost be?
Thanks very much.
Serial Number CND82755W0
Product Number: 45U40UA#ABA
Windows 10 Home 64 bit
The laptop is not under warranty anymore. The HP Support Assistant cannot be updated. Specifically, the Intel Dynamic Platform and Thermal Framework Driver and the Realtek RTL8XXX Series for Wireless LAN Drivers for MS Window 10 (DHCHU) cannot be updated.
The HP Support Assist is:
version: 8.5.37.19
framework: 12.8.37.11
configuration files: 8.0.3736.1538
Also, “Downloading messages and updates definitions” cannot be updated.
My questions are:
1) What can be done to bring this laptop into proper working condition?
2) What would the approximate cost be?
Thanks very much.