Dropped... I read "can't connect to Internet." OK, that's too broad, u have to dig deeper.
When this happens (like yesterday by chance here), I immediately suspected ISP (my LAN is solid, I built it) and sure enough the Modem's light was dark. So first thing to verify, the lights.
Then I would Ethernet directly to the modem and from there, the modem box, verify that I still have a public IP, and attempt to ping the ISP Gateway, then to a known website IP from the modem box itself, not your PC. I wager 99% of the time this will be successful, which signifies there is something wrong in your house, not ISP's fault.