Broken PCI-E slot

Alex_165

Commendable
Feb 17, 2016
1
0
1,510
My mother wanted to get a new computer, she bought a pre built one from best buy that has a intel-i5 in it and wanted to put a R7 250x into it. She only uses it to play World of Warcraft and some Minecraft. But when she put the video card in and connected it to the monitor it says "no signal". I have tried going into the Bios and video option setting to PEG, or PCI-E (came with IGE or somthing like that default). I have tried booting in Safe Mode to see if it might be a driver issue. The video card has power. The fan comes on and what not. I just can't get it to display I have tried it with HDMI, VGA, and DVI cables just can't seem to get to work. Is there any way to know if the PCI-E is broken? It looks fine but just won't work.

P.S. I put the card in my PC and it works fine so I know the card is doing good. It has to be something with her new computer.
 

DustyDanglerX

Distinguished
Set your motherboards bios to pcie it should work if not its probably as you said a faulty pcie port its not driver related since it should use basic display driver from microsoft till you install the new one does the motherboard have other pcie slots? if not rma the pc.
 

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