Hello, I dont know what the part is called its the plastic on usb of my my case. I uploaded a pic. The usb ports worked fine because the plastic part came but now I can't use them, thank you.
View: https://imgur.com/DRA4lo6
When I had pulled a usb device out too hard I guess it broke the parts off.Not quite sure exactly what happened as your explanation is extremely confusing, but this is not something that's repairable. You'll have to use other USB ports.