[SOLVED] Brother dcp-1512e can't use scanner on Win11

[macolayt]

Hi all, I have one question, i have just bought that Brother DCP 1512E, installed drivers and complete suite, i can print but i cannot scan, i get error " Failed to connect to the device tw006".

I have tried all different versions of full software from Brothers website, different versions, for Win 11, Win 10, Win 7, but still having the same problem.
Tried every possible app, apps see scanner as Twain an WIA, but nothing works. It starts and then i get failed message. Funny thing is that scanner works as copy machine without any problems. Windows see it as 1510 series printer, and scanner. Can you please help, i really dont know what else to do. I did all prechecks, checked running services, all prerequisites, but nothing, dead end.

 

[punkncat]

I have a similar issue with our Brother printers if I don't use the Control Center app from Brother. Windows method of doing a scan will not work properly.

 

[macolayt]

I have the problem while using the Control Center app, i have also tried NAPS2,, but the problem persist, I have basically tried everything that i could figure out for.

 

[macolayt]

SOLUTION: Even if you are on Win11 first delete all drivers and software via Brother uninstall tools. Run RevoUninstaller to remove remains if some in registry. After that restart and install Win10 32bit version of software, restart. Uninstall software if you wish, and use any other free version NAPS2.

I figured out that since Win7 there were issues between 32 and 64 bit, this was an old trick i used before, so after long time i gave it a shot, and it works! Thx all, best wishes!

[Moderator Note: Marking thread as solved.]