Brother HL-2170W "Offline" Problem

dannyboy2233

Honorable
May 24, 2013
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Hi guys,
So lately (meaning that past two days) I have been having trouble with the one printer in the house that usually works. The name of the printer is the BrotheHL-2170W, and my computer insists that the printer is offline. I've tried restarting my computer, etc., but nothing seems to work.
If anyone knows how to fix this, I'd greatly appreciate it.
Thanks! :)
 
Solution
First, double check that the printer is both on and connected. If you haven't already, try unplugging the printer from power for a few minutes and then plug it back in.

Failing that, delete the printer in Devices and Printers and re-add it. If that doesn't work, try reinstalling the driver.
First, double check that the printer is both on and connected. If you haven't already, try unplugging the printer from power for a few minutes and then plug it back in.

Failing that, delete the printer in Devices and Printers and re-add it. If that doesn't work, try reinstalling the driver.
 
Solution


Hi, thanks so much for the quick response. Driver reinstall did nothing, but I will try everything else that you said.
Thanks!