Brother MFC-J430W Wirelss Printing Constantly Goes Offline

Siuzio

Reputable
Nov 15, 2014
11
0
4,510
Hi,

After upgrading to Windows 10, I've been having tremendous problems getting my Brother MFC-J430W working wirelessly, installing the latest Windows 8.1 x64 drivers from their website works fine and it detects the printer through wireless right away.

My problems with it are the Printer constantly says its offline under the Windows 10 printing tab however the Brother's icon shows the device connected and ready and even shows me the current ink levels.

The only way I can currently print a document is by restarting my computer, and very quickly sending a document to print before it goes offline again. So basically the printer only seems to connect online when I restart the computer but goes offline within a minute or two, I didn't experience this issue in Windows 8.1 x64.

Any help would be greatly appreciated.

 
Solution
Almost definitely a driver issue. Getting 7/8 drivers to work on 10 is hit or miss. Some of them work, some of them don't, and some of them work in a limited capacity. This seems to be a case of the third possibility. Unfortunately, the best advice I can give is to wait for a driver update (possibly contact them to get an ETA) but maybe somebody with that printer has devised some sort of workaround.
Almost definitely a driver issue. Getting 7/8 drivers to work on 10 is hit or miss. Some of them work, some of them don't, and some of them work in a limited capacity. This seems to be a case of the third possibility. Unfortunately, the best advice I can give is to wait for a driver update (possibly contact them to get an ETA) but maybe somebody with that printer has devised some sort of workaround.
 
Solution

Hello Siuzio,
I found your post at tom's HARDWARE and thought " AHA - So it's not just ME that has this issue !"

I was attempting to print a PDF document - I have found that I can get it to print if I close the Acrobat Reader and re-open the reader and then Print the PDF document. I tried the same thing in Word and it worked for me there too.
I was also able to print the thread straight from Chrome.

I have since found this at Brother
http://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=mfcj430w_all&faqid=faq00002646_000

I hope some of this helps or that you have resolved your issue - I will keep an eye on the forum and am willing to join forces to petition Brother if required.