I have been getting blue screens occasionally (maybe once or twice a week now) on a 2-year old gaming system I built. I try to keep all my drivers up-to-date. It is a Windows 7 Pro 64-bit based system. I use Avast! and MSE for active virus protection. I have 2 USB hard drives (although only 1 has been connected lately) and a USB webcam. I have several cloud drive services that are connected to my desktop. I can't seem to find a pattern to when the BSODs happen, it is usually pretty random. It can be a short or long time after the computer has been running. Never on startup however. It does not usually happen during gaming but during basic desktop use (internet browsing, managing files, using desktop software, etc...). Until now I haven't been able to check the error codes so I am assuming the previous BSODs had the same error. Regardless, this is the error I received today while using the internet.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88001ABDD6E
BCP3: FFFFF8802006B7C8
BCP4: FFFFF8802006B020
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
*** volsnap.sys - Address FFFFF88001ABDD6e base at FFFFF88001AA4000, DateStamp 4ce792c8
A link to a .7z file which has my minidump and .xml files can be found here. (How do I attach files to a post?)
My computer specs are:
MOBO: BIOSTAR TPOWER x79
CPU: i7 3930K 3.2GHz 6-core
GPU: NVIDIA 670 4GB x2 (SLI)
OS DRIVE: 128GB SSD
DATA DRIVE: 2TB HDD 7200RPM
RAM: 32GB DDR3 1600
I've read there could be several causes for the volsnap.sys issue and the 0007e codes, such as Avast, video capture devices, graphic drivers, low hard drive space or USB drives. I've performed a System Check with 100% results. I am low on hard drive space (about 4GB left on OS drive, less than 40GB left on data drive). Of course I'm not sure what these specific errors mean (which is why I'm asking). Any help provided is appreciated. Happy to supply any additional information needed.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88001ABDD6E
BCP3: FFFFF8802006B7C8
BCP4: FFFFF8802006B020
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
*** volsnap.sys - Address FFFFF88001ABDD6e base at FFFFF88001AA4000, DateStamp 4ce792c8
A link to a .7z file which has my minidump and .xml files can be found here. (How do I attach files to a post?)
My computer specs are:
MOBO: BIOSTAR TPOWER x79
CPU: i7 3930K 3.2GHz 6-core
GPU: NVIDIA 670 4GB x2 (SLI)
OS DRIVE: 128GB SSD
DATA DRIVE: 2TB HDD 7200RPM
RAM: 32GB DDR3 1600
I've read there could be several causes for the volsnap.sys issue and the 0007e codes, such as Avast, video capture devices, graphic drivers, low hard drive space or USB drives. I've performed a System Check with 100% results. I am low on hard drive space (about 4GB left on OS drive, less than 40GB left on data drive). Of course I'm not sure what these specific errors mean (which is why I'm asking). Any help provided is appreciated. Happy to supply any additional information needed.