Hello everyone,
I have left win 8.1 for win 7 on my computer recently and I have got BSOD right now after updated my win7 and some drivers.
It happens when I try to shutdown and even when I'm working on it.
I have search for examples and I found on this forum a similar problem but the cause isn't the same :
http://www.tomshardware.co.uk/answers/id-2158985/driver-power-state-failure-win7.html
Here is the scan I've got from windows debug tool :
Microsoft (R) Windows Debugger Version 6.3.9600.17298 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18741.amd64fre.win7sp1_gdr.150202-1526
Machine Name:
Kernel base = 0xfffff800`03054000 PsLoadedModuleList = 0xfffff800`03298890
Debug session time: Wed Apr 1 18:49:52.547 2015 (UTC + 2:00)
System Uptime: 0 days 2:55:12.499
Loading Kernel Symbols
...............................................................
................................................................
...............................................
Loading User Symbols
Loading unloaded module list
...................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 9F, {3, fffffa8004c27a10, fffff80000b9a3d8, fffffa8009fe2550}
*** ERROR: Symbol file could not be found. Defaulted to export symbols for nvlddmkm.sys -
Probably caused by : pci.sys
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8004c27a10, Physical Device Object of the stack
Arg3: fffff80000b9a3d8, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: fffffa8009fe2550, The blocked IRP
Debugging Details:
------------------
DRVPOWERSTATE_SUBCODE: 3
IMAGE_NAME: pci.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4ce7928f
MODULE_NAME: pci
FAULTING_MODULE: fffff88000f8e000 pci
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
CURRENT_IRQL: 2
ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
DPC_STACK_BASE: FFFFF80000BA0FB0
STACK_TEXT:
fffff800`00b9a388 fffff800`03139b92 : 00000000`0000009f 00000000`00000003 fffffa80`04c27a10 fffff800`00b9a3d8 : nt!KeBugCheckEx
fffff800`00b9a390 fffff800`030d4cfc : fffff800`00b9a4d8 fffff800`00b9a4d8 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x33af0
fffff800`00b9a430 fffff800`030d4b96 : fffff880`06bf2990 fffff880`06bf2990 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff800`00b9a4a0 fffff800`030d4a7e : 00000018`79f03116 fffff800`00b9ab18 00000000`000a4851 fffff800`03248ca8 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9aaf0 fffff800`030d4867 : 00000006`336499c6 00000006`000a4851 00000006`336499a3 00000000`00000051 : nt!KiTimerExpiration+0x1be
fffff800`00b9ab90 fffff800`030c0bca : fffff800`03245e80 fffff800`03253cc0 00000000`00000001 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9ac40 00000000`00000000 : fffff800`00b9b000 fffff800`00b95000 fffff800`00b9ac00 00000000`00000000 : nt!KiIdleLoop+0x5a
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
IMAGE_VERSION: 6.1.7601.17514
FAILURE_BUCKET_ID: X64_0x9F_3_ACPI_IMAGE_pci.sys
BUCKET_ID: X64_0x9F_3_ACPI_IMAGE_pci.sys
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:x64_0x9f_3_acpi_image_pci.sys
FAILURE_ID_HASH: {f949ba98-ee69-8040-f9fe-7209de5e5499}
Followup: MachineOwner
---------
I don't want to add a .sys file without being certain this is the one for my problem.
Any help is welcomed.
I have left win 8.1 for win 7 on my computer recently and I have got BSOD right now after updated my win7 and some drivers.
It happens when I try to shutdown and even when I'm working on it.
I have search for examples and I found on this forum a similar problem but the cause isn't the same :
http://www.tomshardware.co.uk/answers/id-2158985/driver-power-state-failure-win7.html
Here is the scan I've got from windows debug tool :
Microsoft (R) Windows Debugger Version 6.3.9600.17298 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18741.amd64fre.win7sp1_gdr.150202-1526
Machine Name:
Kernel base = 0xfffff800`03054000 PsLoadedModuleList = 0xfffff800`03298890
Debug session time: Wed Apr 1 18:49:52.547 2015 (UTC + 2:00)
System Uptime: 0 days 2:55:12.499
Loading Kernel Symbols
...............................................................
................................................................
...............................................
Loading User Symbols
Loading unloaded module list
...................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 9F, {3, fffffa8004c27a10, fffff80000b9a3d8, fffffa8009fe2550}
*** ERROR: Symbol file could not be found. Defaulted to export symbols for nvlddmkm.sys -
Probably caused by : pci.sys
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8004c27a10, Physical Device Object of the stack
Arg3: fffff80000b9a3d8, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: fffffa8009fe2550, The blocked IRP
Debugging Details:
------------------
DRVPOWERSTATE_SUBCODE: 3
IMAGE_NAME: pci.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4ce7928f
MODULE_NAME: pci
FAULTING_MODULE: fffff88000f8e000 pci
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
CURRENT_IRQL: 2
ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
DPC_STACK_BASE: FFFFF80000BA0FB0
STACK_TEXT:
fffff800`00b9a388 fffff800`03139b92 : 00000000`0000009f 00000000`00000003 fffffa80`04c27a10 fffff800`00b9a3d8 : nt!KeBugCheckEx
fffff800`00b9a390 fffff800`030d4cfc : fffff800`00b9a4d8 fffff800`00b9a4d8 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x33af0
fffff800`00b9a430 fffff800`030d4b96 : fffff880`06bf2990 fffff880`06bf2990 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff800`00b9a4a0 fffff800`030d4a7e : 00000018`79f03116 fffff800`00b9ab18 00000000`000a4851 fffff800`03248ca8 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9aaf0 fffff800`030d4867 : 00000006`336499c6 00000006`000a4851 00000006`336499a3 00000000`00000051 : nt!KiTimerExpiration+0x1be
fffff800`00b9ab90 fffff800`030c0bca : fffff800`03245e80 fffff800`03253cc0 00000000`00000001 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9ac40 00000000`00000000 : fffff800`00b9b000 fffff800`00b95000 fffff800`00b9ac00 00000000`00000000 : nt!KiIdleLoop+0x5a
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
IMAGE_VERSION: 6.1.7601.17514
FAILURE_BUCKET_ID: X64_0x9F_3_ACPI_IMAGE_pci.sys
BUCKET_ID: X64_0x9F_3_ACPI_IMAGE_pci.sys
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:x64_0x9f_3_acpi_image_pci.sys
FAILURE_ID_HASH: {f949ba98-ee69-8040-f9fe-7209de5e5499}
Followup: MachineOwner
---------
I don't want to add a .sys file without being certain this is the one for my problem.
Any help is welcomed.
