BSoD 0xa00001 (Windows 8)

[pkpkpk1]

Hi all,

I hope I'm posting this on th right forum. Lately I've been getting constant blue screen with the error 0xa00001. I've only noticed this when running the game Sims 4. However Walking Dead season 1, plays just fine for hours without crashing. I've already updated my gpu drivers to the latest.

My setup is as follows.
CPU: Intel core i7 2600K
MB: Asus P8P67 PRO
GPU: AMD Radeon HD 7950 3GB GDDR5
HDD: Hitachi HDT725032VLA360
SSD: Samsung SSD 830 Series
PSU: Cooler master Silent Pro 600w
My recent minidumps:
http://www.mediafire.com/file/5sfatakfoe6bun6/082818-23718-01.dmp/file
http://www.mediafire.com/file/6bo7bvqpg8w2mcu/082918-13656-01.dmp/file
http://www.mediafire.com/file/98wv5dopuvku45t/082918-24296-01.dmp/file

I hope someone can help me.

Kind regards

 

[Jetrise]

I'm not hugely experienced with BSOD, but my initial question would be what PSU you have? Looking at other articles, a common cause for this is an underpowered GPU.

According to your Minidumps, the main cause for BSOD is "atikmdag.sys", which is usually due to an old driver version, but as you said, you've updated. The next most common cause is usually due to a corrupted registry. I'd recommend uninstalling the driver completely, then reinstalling it to fix any registry problems.

 

[pkpkpk1]

I'm not hugely experienced with BSOD, but my initial question would be what PSU you have? Looking at other articles, a common cause for this is an underpowered GPU.

According to your Minidumps, the main cause for BSOD is "atikmdag.sys", which is usually due to an old driver version, but as you said, you've updated. The next most common cause is usually due to a corrupted registry. I'd recommend uninstalling the driver completely, then reinstalling it to fix any registry problems.

Hi there

PSU is CoolMaster Silent Pro 600W
GPU is AMD Radeon HD 7950 GDDR5 3GB

I've made sure my wiring were good, they were. Re-installing AMD Catalyst Control Center didn't work either. I've this tool to remove all the AMD drivers prior installing AMD drivers.
https://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx

Here are more recent crash minidumps:
http://www.mediafire.com/file/8685ix7cng72548/090718-13937-01.dmp/file
http://www.mediafire.com/file/et288hcvmaq37wm/090318-25546-01.dmp/file
http://www.mediafire.com/file/91lv7ta6nxw8vyi/090718-19546-01.dmp/file

 

[Jetrise]

Could you list your specs, hardware and OS please.

 

[pkpkpk1]

Could you list your specs, hardware and OS please.

CPU: Intel core i7 2600K
MB: Asus P8P67 PRO
GPU: AMD Radeon HD 7950 3GB GDDR5
HDD: Hitachi HDT725032VLA360
SSD: Samsung SSD 830 Series
PSU: Cooler master Silent Pro 600w

Running windows 8. Is there anything I forgot to list?

 

[Colif]

MERGED QUESTION
Question from pkpkpk1 : "Windows 8 constant bsod when playing game"

Hi all,

I hope I'm posting this on th right forum. Lately I've been getting constant blue screen with the error 0xa00001. I've only noticed this when running the game Sims 4. However Walking Dead season 1, plays just fine for hours without crashing. I've already updated my gpu drivers to the latest.

My setup is as follows.
CPU: Intel core i7 2600K
MB: Asus P8P67 PRO
GPU: AMD Radeon HD 7900 Series
HDD: Hitachi HDT725032VLA360
SSD: Samsung SSD 830 Series

My recent minidumps:
http://www.mediafire.com/file/5sfatakfoe6bun6/082818-23...
http://www.mediafire.com/file/6bo7bvqpg8w2mcu/082918-13...
http://www.mediafire.com/file/98wv5dopuvku45t/082918-24...

I hope someone can help me.

Kind regards

Minidumps are not my strong suit, but 0xa00001 has been known to be a bug-check that (can) be power related.

What PSU is powering this system? Make/Model? And how old is it?

Which GPU do you have, specifically? 7900 is just the series, and not a specific model/variant of a card.

Minidumps are not my strong suit, but 0xa00001 has been known to be a bug-check that (can) be power related.

What PSU is powering this system? Make/Model? And how old is it?

Which GPU do you have, specifically? 7900 is just the series, and not a specific model/variant of a card.

Hi there

PSU is Cooler Master Silent Pro 600W. I can't remember when I bought it, must be around 7-8 years ago but might be a little older.
GPU is AMD Radeon HD 7950 GDDR5 3GB

I've also made sure my wiring were good, they were. Re-installing AMD Catalyst Control Center didn't work either.

Here are more recent crash minidumps:
http://www.mediafire.com/file/8685ix7cng72548/090718-13937-01.dmp/file
http://www.mediafire.com/file/et288hcvmaq37wm/090318-25546-01.dmp/file
http://www.mediafire.com/file/91lv7ta6nxw8vyi/090718-19546-01.dmp/file

Hi, I ran the dump files through the debugger and got the following information: https://pste.eu/p/7yuh.html

Spoiler

File: 090718-19546-01.dmp (Sep 7 2018 - 06:54:38)
BugCheck: [BugCheck A0000001, {5, 0, 0, 0} (A0000001)]
*** WARNING: Unable to verify timestamp for atikmdag.sys
Probably caused by: atikmdag.sys (Process: System)
Uptime: 0 Day(s), 1 Hour(s), 36 Min(s), and 40 Sec(s)

File: 090718-13937-01.dmp (Sep 7 2018 - 13:06:30)
BugCheck: [BugCheck A0000001, {5, 0, 0, 0} (A0000001)]
*** WARNING: Unable to verify timestamp for atikmdag.sys
Probably caused by: atikmdag.sys (Process: TS4_x64.exe)
Uptime: 0 Day(s), 6 Hour(s), 11 Min(s), and 24 Sec(s)

File: 090318-25546-01.dmp (Sep 3 2018 - 09:44:50)
BugCheck: [BugCheck A0000001, {5, 0, 0, 0} (A0000001)]
*** WARNING: Unable to verify timestamp for atikmdag.sys
Probably caused by: atikmdag.sys (Process: System)
Uptime: 0 Day(s), 0 Hour(s), 52 Min(s), and 36 Sec(s)

File: 082918-24296-01.dmp (Aug 29 2018 - 06:10:17)
BugCheck: [BugCheck A0000001, {5, 0, 0, 0} (A0000001)]
*** WARNING: Unable to verify timestamp for atikmdag.sys
Probably caused by: atikmdag.sys (Process: System)
Uptime: 0 Day(s), 0 Hour(s), 25 Min(s), and 59 Sec(s)

File: 082918-13656-01.dmp (Aug 29 2018 - 08:03:05)
BugCheck: [BugCheck A0000001, {5, 0, 0, 0} (A0000001)]
*** WARNING: Unable to verify timestamp for atikmdag.sys
Probably caused by: atikmdag.sys (Process: System)
Uptime: 0 Day(s), 1 Hour(s), 52 Min(s), and 21 Sec(s)

File: 082818-23718-01.dmp (Aug 28 2018 - 06:30:41)
BugCheck: [BugCheck A0000001, {5, 0, 0, 0} (A0000001)]
*** WARNING: Unable to verify timestamp for atikmdag.sys
Probably caused by: atikmdag.sys (Process: System)
Uptime: 0 Day(s), 0 Hour(s), 39 Min(s), and 58 Sec(s)

Motherboard: https://www.asus.com/Motherboards/P8P67_PRO/
You have the latest BIOS installed.

It looks like atikmdag.sys is crashing each time. I think this is your video card driver. Maybe the info can help you or Barty figure it out.

This is just the information from the dump files. I can't help you with this. Wait for additional replies. Good luck.

Try running DDU in safe mode and remove ATI drivers, and replace them with newer versions. This is for win 10 but it has a link to DDU (Display Driver Uninstaller) and AMD drivers - http://www.tomshardware.com/faq/id-2767677/perform-clean-install-video-card-drivers.html

That error code also only seems to apply to AMD devices which is a clue as well. It wasn't needed since every BSOD blames AMD GPU drivers.