Question BSOD after 2004

[ourselfish]

I've been running two 32inch 144hz @2560x1440, both HDMI was working fine. On a GTX 1070 TI - Then got cocky and installed a third display-- a TV at UHD, mounted over the top, ran okay for about two days, only problem was my audio was skipping restarts fixed that. Ran hdmi arx from the TV to the soundbar and used a fiber for the PC audio.

Here's where the trouble started, PC turns it self on wakes it self from sleep around midnight, strange but this happens when there's an update for windows, never had an issue before with any updates. Built system in 2018. Install the update fall asleep while downloading. In the morning I install some kb updates I think upgraded to build 2004.

Get a BSOD in the afternoon, audio stops working I think that the tv is sending audio from the arx and the PC through the fiber, unplug the hdmi arx, then the audio works. The tv might have been sending the signal through both arx and fiber? I have no idea. All this after installing Windows 2004, getting BSOD's. Did I fry my hardware!? GTX 1070TI. Or do you think it's update related? Webpages on chrome were failing to display them going gray with an error. Feels like malware at this point, run malware bytes finds pups from Flash player quarentine. Run fileintegrity check, windows restart a few time then just a black screen with a mouse, and loading circle dots that seems to have very high latency. Try to check for more updates and the windows settings window is just closing. Kind of afraid to turn it on I spent a good deal of money on this machine. Did the three displays fry my gpu, I thought I had the latest drivers installed but not sure if updated drivers for the tv. Heard 2004 might have issues with old display drivers. I had a machine die on me after a good long time, feels like that again. I don't want to have to replace everything all over again after such minimal use. Thanks for reading any suggestions helpful.

 

[rocktalkrock]

Have your tried rolling back the 2004 update?

https://www.techradar.com/how-to/how-to-uninstall-a-windows-10-update

 

[ourselfish]

Okay, I gave this problem almost 24 hours before trying to tackle it. I hit the IO and booted up the system, with just one display, boots up super quick like normal. No problems accessing the Settings. Seems stable, plug in the M43-C1 Visio 43 M series, 2015, no problems yet, using a 4k rated Display Port to HDMI. Ran System File Checker no issues. All drivers appear up to date. Updated Intel Bluetooth and Wifi, I am wondering if Display Fusion was causing some issues or an audio source confusion. Going to update again 2020-10 for .net and KB45789668 I may start a separate thread for possible audio issues. thanks. I haven't needed to revert to an older version of the OS. Thanks.

EDIT: Critical Error. Page_fault_in_nonpaged_area.

 

[Colif]

sounds like a driver error, non paged area is an area of ram that drivers generally reside in and which isn't swapped out to page file, hence its name. Often bad drivers will try to write themselves into areas other drivers are already in.

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

copy that file to documents

upload the copy from documents to a file sharing web site, and share the link in your thread so we can help fix the problem

 

[ourselfish]

http://www.filedropper.com/102220-7578-01

http://www.filedropper.com/102320-7000-01

http://www.filedropper.com/102320-7218-01

http://www.filedropper.com/102320-7328-01

http://www.filedropper.com/102320-7718-01

Dump File	Crash Time	Bug Check String	Bug Check Code	Parameter 1	Parameter 2	Parameter 3	Parameter 4	Caused By Driver	Caused By Address	File Description	Product Name	Company	File Version	Processor	Crash Address	Stack Address 1	Stack Address 2	Stack Address 3	Computer Name	Full Path	Processors Count	Major Version	Minor Version	Dump File Size	Dump File Time
102320-7328-01.dmp	10/23/2020 8:16:10 PM	CRITICAL_PROCESS_DIED	0x000000ef	ffffa307bb5a8080[/TD] [TD]0000000000000000	0000000000000000[/TD] [TD]0000000000000000	ntoskrnl.exe	ntoskrnl.exe+3f45a0					x64	ntoskrnl.exe+3f45a0					C:\WINDOWS\Minidump\102320-7328-01.dmp	8	15	19041	716,513	10/23/2020 8:16:37 PM
102320-7000-01.dmp	10/23/2020 8:12:11 PM	MEMORY_MANAGEMENT	0x0000001a	0000000000041792[/TD] [TD]ffff9400000ad6b8	0000000000100000[/TD] [TD]0000000000000000	ntoskrnl.exe	ntoskrnl.exe+3f45a0					x64	ntoskrnl.exe+3f45a0					C:\WINDOWS\Minidump\102320-7000-01.dmp	8	15	19041	1,206,129	10/23/2020 8:12:39 PM
102320-7218-01.dmp	10/23/2020 7:41:09 PM	CRITICAL_PROCESS_DIED	0x000000ef	ffffd60116a27080[/TD] [TD]0000000000000000	0000000000000000[/TD] [TD]0000000000000000	ntoskrnl.exe	ntoskrnl.exe+3f45a0					x64	ntoskrnl.exe+3f45a0					C:\WINDOWS\Minidump\102320-7218-01.dmp	8	15	19041	969,061	10/23/2020 7:41:36 PM
102320-7718-01.dmp	10/23/2020 6:12:44 PM	PAGE_FAULT_IN_NONPAGED_AREA	0x00000050	ffff80094a648580[/TD] [TD]0000000000000000	fffff802100c8afd[/TD] [TD]0000000000000000	ntoskrnl.exe	ntoskrnl.exe+3f45a0					x64	ntoskrnl.exe+3f45a0					C:\WINDOWS\Minidump\102320-7718-01.dmp	8	15	19041	755,077	10/23/2020 6:13:12 PM
102220-7578-01.dmp	10/22/2020 5:30:59 PM	CRITICAL_PROCESS_DIED	0x000000ef	ffffa785fdd3d080[/TD] [TD]0000000000000000	0000000000000000[/TD] [TD]0000000000000000	ntoskrnl.exe	ntoskrnl.exe+3f45a0

 

[gardenman]

Hi, there's no need to paste the info about the dumps as I can get more info from the debugger. Just paste the links in. I ran the dump files through the debugger and got the following information: https://jsfiddle.net/0cw5on7p/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

Spoiler

File information:	102320-7718-01.dmp (Oct 23 2020 - 18:12:44)
Bugcheck:	PAGE_FAULT_IN_NONPAGED_AREA (50)
Probably caused by:	Pool_Corruption (Process: System)
Uptime:	0 Day(s), 0 Hour(s), 00 Min(s), and 38 Sec(s)

File information:	102320-7328-01.dmp (Oct 23 2020 - 20:16:10)
Bugcheck:	CRITICAL_PROCESS_DIED (EF)
Probably caused by:	ntkrnlmp.exe (Process: svchost.exe)
Uptime:	0 Day(s), 0 Hour(s), 03 Min(s), and 37 Sec(s)

File information:	102320-7218-01.dmp (Oct 23 2020 - 19:41:09)
Bugcheck:	CRITICAL_PROCESS_DIED (EF)
Probably caused by:	ntkrnlmp.exe (Process: svchost.exe)
Uptime:	0 Day(s), 0 Hour(s), 06 Min(s), and 32 Sec(s)

File information:	102320-7000-01.dmp (Oct 23 2020 - 20:12:11)
Bugcheck:	MEMORY_MANAGEMENT (1A)
Probably caused by:	memory_corruption (Process: explorer.exe)
Uptime:	0 Day(s), 0 Hour(s), 30 Min(s), and 40 Sec(s)

File information:	102220-7578-01.dmp (Oct 22 2020 - 17:30:59)
Bugcheck:	CRITICAL_PROCESS_DIED (EF)
Probably caused by:	ntkrnlmp.exe (Process: svchost.exe)
Uptime:	0 Day(s), 0 Hour(s), 01 Min(s), and 13 Sec(s)

Possible Motherboard page: https://www.gigabyte.com/Motherboard/Z390-AORUS-MASTER-rev-10/support#support-dl
There is a BIOS update available for your system. You are using version F4 and the latest is F11l. Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[Colif]

no drivers mentioned in any crash.

Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors. Memtest is created as a bootable USB so that you don’t need windows to run it

might help to check storage drives as well.

if ntkrnlmp.exe was the critical process to die, it is part of the windows kernel and left windows no choice.

bios update might fix it. though i wouldn't update it in windows, I would use the tools in the bios.

 

[ourselfish]

Its been a few days, I have been reluctant to dive into this problem. I managed to find and copy the OS key, and make a bootable USB. I copied all my files last week, and I've downloaded all the drivers suggested, tonight Tuesday 10.3 I have a folder on the USB for memtest86, Id like to troubleshoot hardware before I move into reinstalling software. Motherboard listed using CPUZ - Z390 AORUS MADSTER-CF. A friend is telling me to use memtest86 I need to have it on its own bootable media, or can I leave it in the same location as the setup for win10 and have the bios give an option?

So I've got the Bios Version 11
A Realtek audio driver
Memtest86
installation media for a clean install of Win10 all downloaded.


PC was assembled Nov. 2018, so Its pretty new.

I have two confusing things to sort out. One is video and another could be audio, I ran two displays off my video card, both at 2560x1440 that's hard enough on the card, then I ran a Display Port 4k to hdmi 3840x2160. So I had all that display information and my pc crashed, then I kept having crashes even after I unplugged the UHD TV.

The other is that The TV it self has an audio hdmi out, called an ARX, I ran the hdmi arx to the soundbar. So when using the ps4 I can have audio. I also hooked up a fiberoptic audio cable from the tower to the soundbar, that in it self is not the issue, the issue came when I extended the display to the uhd tv, I think both the tv(hdmi arx out), and pc wanted to send audio information. so I got a crash. I am hoping theres no physical damage, but I have yet to confirm exactly what caused the issue. I need to ask some specific qauestions.

1. was there an audio conflict within the pc, sending information to both the TV and thus the arx and out the fiberoptic?

2. were the three displays the cause of the crash, if it was why did I suffer audio loss?

3. did I damage any hardware in the process?

 

[Colif]

you don't need the os key to ever reinstall win 10 on a PC its been on before.

error 1 - looks like PC had problems accessing files on storage
all the other errors aren't clear enough for me to know what cause was.

can I get a parts list of the PC?

I don't know anything about the ARX stuff, i will ask if anyone else does (I am sure someone does)

 

[ourselfish]

Main:Gigabyte Z390 Aorus Master
CPU: i7-9700k LGA1151G
GPU: EVGA GTX 1070 Ti
RAM: G.SKILL TridentZ RGB DDR4-2400 8MB x 4
SSD: 960 EVO NVMe M.2 Games
SSD: 970 EVO Plus V-Nand NVMe M.2 new OS here