[SOLVED] BSOD after BSOD for months - Brand New PC

[GentleAU]

Hey everyone,

I'm looking for some help on some BSODs I've been getting, but before that I feel I should give a run down of how I got here.



This is the first time I have built a PC, I built it a couple of months ago. For the first few hours of use I ran into a heap of BSODs whenever I played games, attempted to fix them, ended up bricking my OS and had to reinstall it. I tried reinstalling drivers and everything. Finally worked out it was overheating was my issue because as soon as i opened up the side of the case it worked fine. PROBLEM SOLVED I thought, ill wait a while and just buy better cooling get an AIO and better fans.

Months pass and I buy my new cooling stuff. plug it in, make some fan curves and im all set no more BSODs, then I notice that if I play for a long period of time or on a particularly GPU stressing level or area, it BSODs. I figure my fan curves were a bit weak so i made them better, looks all good, then it happens again. Checking thermals I see that everything seems to be fine. GPU and CPU both running at around 60 C max. Then I notice the BSODs seem to be in regard to memory, so i check the M.2's thermals and it gets quite hot the max i saw it was 45 C, so I move that from behind the GPU to underneath, once again looks good. Then it BSODs again, this time with DRIVER IRQL NOT LESS THAN so i roll back to an old Nvidia driver doing a fresh install too. Still BSOD's but only memory management or Tried to Write to Readonly BSOD's occur.



This is where i am now, my guess is over the many many BSODs caused by overheating my M.2 is fried or partly fried. I ran the built in error checker in windows on it and got nothing.

Here is a Google Drive link to a Folder of 3 Minidumps, with the last one being the lastest.
https://drive.google.com/drive/folders/1YFZhRdgnPAyjpNgWLRUY61yVK9gwuct5?usp=sharing

Here are my Specs

CPU: AMD Ryzen 5 3600 6 Core AM4 3.6GHz
GPU: Galax GeForce RTX 2060 EX Click 6G OC
MOTHERBOARD: Gigabyte B450 Aorus Pro WIFI AM4 ATX Motherboard
PSU: Thermaltake ToughPower Gold 550W PSU
RAM: G.Skill 16GB (2x 8GB) F4-3000C15D-16GTZR DDR4 3000Mhz Trident Z RGB
STORAGE: Seagate Barracuda 3TB ST3000DM007 SATA 256mb Cache
STORAGE: Kingston 500GB A2000 M.2 NVMe SSD


Thank you for your time, it is much apprecaited

 

[GentleAU]

Make sure to check your power supply too. It can cause a vast array of problems and mimics other hardware issue symptoms. Commonly if it's a long running problem that is unfixable it's always the PSU being unstable. You can give it a shot.

OS issues, driver issues, graphics issues, monitor issues, ram issues, BSoDs, HDD corruption. If it's all fixed and came back after a week or a couple of days, it's always the PSU.

alright we will see what happens, it runs completely stable when idle tho and its brand you every part in my pc is brand new. It's a thermaltake PSU tho so i wouldnt put it past them to ah heck it up.

 

[GentleAU]

what is pool corruption. Can you add anything more Colif and solutions?

tried to quote you PC but said it contained illegal words

 

[Colif]

FAILURE_BUCKET_ID: 0x1E_c0000005_R_STACKPTR_ERROR_nt!ExFreePool
my uneducated estimate of that is its a stack pointer error. that is based on letters lol - https://whatis.techtarget.com/defin... stack pointer is a,push down" the older ones.

now the pool is in ram, there are 2 pools. Paged & non paged pools. they are where drivers live - https://docs.microsoft.com/en-us/windows/win32/memory/memory-pools

I can see the hypervisor in there as well. https://en.wikipedia.org/wiki/Hypervisor because Windows 10 runs virtual memory. How far down the rabbit hole you want to go? the more you ask, the more you find out.

I can tell you it was an operation in ram, I can't see it talking to any storage devices, just in ram.

i hate it when the driver lurks

Could try updating BIOS, there is a newer one.


not sure I want to suggest driver verifer.

 

[GentleAU]

How do i check my bios version because im pretty sure its the latest one. how hard is to update is it the same as a driver or software update or is it a harder process.

 

[Colif]

well, the dumps show you are on F50, I noticed F51 exists but its mainly for upgrading bios so it can handle the XT chips, and it mentions it fixes some amd security vulnerability
https://www.gigabyte.com/au/Motherboard/B450-AORUS-PRO-WIFI-rev-1x/support#support-dl-bios
See page 2 for instructions - https://download.gigabyte.com/FileList/Manual/mb_manual_b450-features.pdf

also, go to sleep and update bios tomorrow as i have a rule, no installs after 3am and it must be getting close for you. Better to do it when you awake

 

[GentleAU]

Dw I was already fast asleep when you sent that haha. I've updated the bios, I'll run some games and see what happens. ill try and bsod 5 or so time so we can collect a lot more data on whats happening. So give me an hour or so and I'll report back.

 

[Colif]

i always say this when I read people say "I will try to BSOD in the next X time" ... most people don't want BSOD. You don't need to try to get them, they will happen if they want to.

if it keeps going, we may need to start testing hardware just to make sure its all okay.

 

[GentleAU]

i always say this when I read people say "I will try to BSOD in the next X time" ... most people don't want BSOD. You don't need to try to get them, they will happen if they want to.

if it keeps going, we may need to start testing hardware just to make sure its all okay.

Thats fair, i ment that ill try and replicate the situation that causes it to happen and see if it happens. If it does ill do it 5 times to get better data.

I tried to replicate it and well, it looks clear i was in game for 30 minutes, no BSODs. I'll see how it goes over the next couple of days and report back.

Thanks for all the help guys