[SOLVED] BSOD after new RAM install

Feb 6, 2020
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Hi! So I decided to upgrade my dear old Toshiba from 2Gb of RAM to 4Gb. I did my research fairly well(but obviously not well enough), but in the end it is not working. So long story short is that the first time I put the memory in and started the computer I got a BSOD: System thread exception not handled error. Tried to restart, still the same. Then put the old RAM back in and all good. Did the same process over again a few times(switching between RAMs) and then got again got BSOD, but different: Kernel mode heap corruption error. Next time it would just turn on with black screen and turn itself off after a few seconds. Also few of the times it would start doing automatic repair(black screen with windows logo and automatic repair written under it), but it would freeze there. I have read the FAQs here, googled everything I can and tried to understand what is the problem, but it is beyond my mind atm I guess. Anyways here are the specs:

Also I checked the BIOS and it should be up to date (According to Toshiba Service Station at least. I couldn't find anything from Toshiba's website because I didn't find my laptop's model from there)

Toshiba Satellite L670-1H0 (PSK3AE-05F00TG3)
Microsoft Windows 10 (10.0) Home 64-bit (Build 18363)

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And this is what Crucial recommended me and what I based my decision off to buy Kingston 4GB 1600MHz DDR3L CL11 SODIMM KCP3L16SS8/4
The only thing that I can think of is the different voltage, but even Crucial recommended sticks with DDRL, so I am in a dead end.
 
Solution
If crucial says the RAM works with your laptop, it should work 99.9%, but it maybe DOA too.

When you look at them, the kingston one was made with 8 chips, and the crucial was made with 4 chips, that means they are not the same even they have the same speed.
Feb 6, 2020
5
0
10
Feb 6, 2020
5
0
10
Thank you for the answer! But the thing is that my laptop model isn't even available on the Kingston website, so I can not use the memory finder over there.
And also, does anybody know if the Crucial's recommended sticks would work 100% or not, because I thought I bought the same RAM that they recommended(just different brand). That is what is confusing me the most.
 
If crucial says the RAM works with your laptop, it should work 99.9%, but it maybe DOA too.

When you look at them, the kingston one was made with 8 chips, and the crucial was made with 4 chips, that means they are not the same even they have the same speed.
 
Last edited:
Solution
Feb 6, 2020
5
0
10
If crucial says the RAM works with your laptop, it should work 99.9%, but it maybe DOA too.

When you look at them, the kingston one was made with 8 chips, and the crucial was made with 4 chips, that means they are not the same even they have the same speed.
Allright, smarter again, thanks!