BSOD after update

May 23, 2018
1
0
10
Did an updated on a computer and have been getting BSOD ever since. Any thoughts?



Bugcheck Analysis *
* *
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REFERENCE_BY_POINTER (18)
Arguments:
Arg1: 00000000, Object type of the object whose reference count is being lowered
Arg2: 9fd5df80, Object whose reference count is being lowered
Arg3: 00000002, Reserved
Arg4: ffffffff, Reserved
The reference count of an object is illegal for the current state of the object.
Each time a driver uses a pointer to an object the driver calls a kernel routine
to increment the reference count of the object. When the driver is done with the
pointer the driver calls another kernel routine to decrement the reference count.
Drivers must match calls to the increment and decrement routines. This bugcheck
can occur because an object's reference count goes to zero while there are still
open handles to the object, in which case the fourth parameter indicates the number
of opened handles. It may also occur when the object's reference count drops below zero
whether or not there are open handles to the object, and in that case the fourth parameter
contains the actual value of the pointer references count.

Debugging Details:
------------------


KEY_VALUES_STRING: 1


TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 401

BUILD_VERSION_STRING: 17134.1.x86fre.rs4_release.180410-1804

SYSTEM_MANUFACTURER: Dell Inc.

SYSTEM_PRODUCT_NAME: OptiPlex 980

BIOS_VENDOR: Dell Inc.

BIOS_VERSION: A13

BIOS_DATE: 01/21/2013

BASEBOARD_MANUFACTURER: Dell Inc.

BASEBOARD_PRODUCT: 0D441T

BASEBOARD_VERSION: A01

DUMP_TYPE: 1

BUGCHECK_P1: 0

BUGCHECK_P2: ffffffff9fd5df80

BUGCHECK_P3: 2

BUGCHECK_P4: ffffffffffffffff

CPU_COUNT: 4

CPU_MHZ: bf3

CPU_VENDOR: GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 25

CPU_STEPPING: 2

CPU_MICROCODE: 6,25,2,0 (F,M,S,R) SIG: E'00000000 (cache) E'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXPNP: 1 (!blackboxpnp)


DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

BUGCHECK_STR: 0x18

PROCESS_NAME: avgcsrvx.exe

CURRENT_IRQL: 0

ANALYSIS_SESSION_HOST: FRONT1

ANALYSIS_SESSION_TIME: 05-23-2018 16:17:55.0359

ANALYSIS_VERSION: 10.0.17134.12 x86fre

LAST_CONTROL_TRANSFER: from 81b72e13 to 81b529e0

STACK_TEXT:
9c187c54 81b72e13 00000018 00000000 9fd5df80 nt!KeBugCheckEx
9c187c80 81d65833 a54aca80 0000064c 8b92bc98 nt!ObfDereferenceObjectWithTag+0xb3e13
9c187d14 81d6b06b 88701a00 0000064c 4d4a7e01 nt!ObCloseHandleTableEntry+0x233
9c187d48 81b643fd c313d440 1333da40 773cfcd0 nt!NtClose+0xab
9c187d48 773cfcd0 c313d440 1333da40 773cfcd0 nt!KiSystemServicePostCall
WARNING: Frame IP not in any known module. Following frames may be wrong.
1333da40 00000000 00000000 00000000 00000000 0x773cfcd0


THREAD_SHA1_HASH_MOD_FUNC: f8a0b1209c7217f31339003ec15527f16d330358

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: e4bda983da24affe668d3dbda53fc62d9bcce8c3

THREAD_SHA1_HASH_MOD: f08ac56120cad14894587db086f77ce277bfae84

FOLLOWUP_IP:
nt!ObfDereferenceObjectWithTag+b3e13
81b72e13 cc int 3

FAULT_INSTR_CODE: 6a006acc

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: nt!ObfDereferenceObjectWithTag+b3e13

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrpamp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 5ae3f041

STACK_COMMAND: .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET: b3e13

FAILURE_BUCKET_ID: 0x18_OVER_DEREFERENCE_nt!ObfDereferenceObjectWithTag

BUCKET_ID: 0x18_OVER_DEREFERENCE_nt!ObfDereferenceObjectWithTag

PRIMARY_PROBLEM_CLASS: 0x18_OVER_DEREFERENCE_nt!ObfDereferenceObjectWithTag

TARGET_TIME: 2018-05-23T20:15:37.000Z

OSBUILD: 17134

OSSERVICEPACK: 0

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 272

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x86

OSNAME: Windows 10

OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 2018-04-27 22:53:37

BUILDDATESTAMP_STR: 180410-1804

BUILDLAB_STR: rs4_release

BUILDOSVER_STR: 10.0.17134.1.x86fre.rs4_release.180410-1804

ANALYSIS_SESSION_ELAPSED_TIME: 10e2

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:0x18_over_dereference_nt!obfdereferenceobjectwithtag

FAILURE_ID_HASH: {4139309c-4e9f-52f0-ac5e-4041e7a86a20}

Followup: MachineOwner
---------