Question BSOD and Hardware Problems Detected - Should I replace my RAM?

KLynnB

Prominent
Apr 3, 2021
22
1
515
Question

Should I replace my RAM? If that answer to that is yes, what would you recommend for my rig?
Current RAM is 32 GB [16 GB x2] DDR4-3200 Memory Module - G.SKILL Trident Z .

Situation
Applications are throwing memory related error messages, AAA games crash, and I started getting the BSOD Stop Code: Memory Management. This morning, I ran the Windows Memory test and it found hardware problems.

Test Results
First Memory Diagnostic Result in the Event Viewer

Log Name: System
Source: Microsoft-Windows-MemoryDiagnostics-Results
Date: 1/15/2022 8:17:35 AM
Event ID: 1202
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: DESKTOP-PK7MBO6
Description:
The Windows Memory Diagnostic tested the computer's memory and detected hardware errors. To identify and repair these problems, contact the computer manufacturer
Event Xml:
<Event xmlns=http://schemas.microsoft.com/win/2004/08/events/event>
<System>
<Provider Name="Microsoft-Windows-MemoryDiagnostics-Results" Guid="{5f92bc59-248f-4111-86a9-e393e12c6139}" />
<EventID>1202</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2022-01-15T13:17:35.9810813Z" />
<EventRecordID>12493</EventRecordID>
<Correlation />
<Execution ProcessID="14340" ThreadID="13868" />
<Channel>System</Channel>
<Computer>DESKTOP-PK7MBO6</Computer>
<Security UserID="S-1-5-18" />
</System>
<UserData>
<Results xmlns=http://manifests.microsoft.com/win/2005/08/windows/Reliability/Postboot/Events>
<CompletionType>Fail</CompletionType>
</Results>
</UserData>
</Event>
Log Name: System
Source: Microsoft-Windows-MemoryDiagnostics-Results
Date: 1/15/2022 8:17:35 AM
Event ID: 1202
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: DESKTOP-PK7MBO6
Description:
The Windows Memory Diagnostic tested the computer's memory and detected hardware errors. To identify and repair these problems, contact the computer manufacturer
Event Xml:
<Event xmlns=http://schemas.microsoft.com/win/2004/08/events/event>
<System>
<Provider Name="Microsoft-Windows-MemoryDiagnostics-Results" Guid="{5f92bc59-248f-4111-86a9-e393e12c6139}" />

Second Memory Diagnostic Result in the Event Viewer
Log Name: System
Source: Microsoft-Windows-MemoryDiagnostics-Results
Date: 1/15/2022 8:17:35 AM
Event ID: 1102
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: DESKTOP-PK7MBO6
Description:
The Windows Memory Diagnostic tested the computer's memory and detected hardware errors. To identify and repair these problems, contact the computer manufacturer
Event Xml:
<Event xmlns=http://schemas.microsoft.com/win/2004/08/events/event>
<System>
<Provider Name="Microsoft-Windows-MemoryDiagnostics-Results" Guid="{5f92bc59-248f-4111-86a9-e393e12c6139}" />
<EventID>1102</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2022-01-15T13:17:35.9810794Z" />
<EventRecordID>12492</EventRecordID>
<Correlation />
<Execution ProcessID="14340" ThreadID="13868" />
<Channel>System</Channel>
<Computer>DESKTOP-PK7MBO6</Computer>
<Security UserID="S-1-5-18" />
</System>
<UserData>
<Results xmlns=http://manifests.microsoft.com/win/2005/08/windows/Reliability/Postboot/Events>
<LaunchType>Manual</LaunchType>
<CompletionType>Fail</CompletionType>
<MemorySize>32676</MemorySize>
<TestType>10</TestType>
<TestDuration>3228</TestDuration>
<TestCount>12</TestCount>
<NumPagesTested>8333810</NumPagesTested>
<NumPagesUnTested>1774</NumPagesUnTested>
<NumBadPages>8</NumBadPages>
<T1NumBadPages>8</T1NumBadPages>
<T2NumBadPages>8</T2NumBadPages>
<T3NumBadPages>8</T3NumBadPages>
<T4NumBadPages>8</T4NumBadPages>
<T5NumBadPages>8</T5NumBadPages>
<T6NumBadPages>8</T6NumBadPages>
<T7NumBadPages>8</T7NumBadPages>
<T8NumBadPages>8</T8NumBadPages>
<T9NumBadPages>8</T9NumBadPages>
<T10NumBadPages>8</T10NumBadPages>
<T11NumBadPages>8</T11NumBadPages>
<T12NumBadPages>8</T12NumBadPages>
<T13NumBadPages>0</T13NumBadPages>
<T14NumBadPages>0</T14NumBadPages>
<T15NumBadPages>0</T15NumBadPages>
<T16NumBadPages>0</T16NumBadPages>
</Results>
</UserData>
</Event>

System Specs
Case: iBUYPOWER Lian Li LANCOOL ONE Tempered Glass RGB Gaming Case
Processor: AMD Ryzen 9 3950X Processor (16x 3.5GHZ/64MB L3 Cache)
Motherboard: ASUS ROG X570 CROSSHAIR VIII FORMULA - WiFi 6, ARGB Header (2), USB 3.2 Ports (1 Type-C, 11 Type-A), M.2 Slot (2)
Memory: 32 GB [16 GB x2] DDR4-3200 Memory Module - G.SKILL Trident Z (RGB LED)
Video Card: NVIDIA GeForce RTX 3080 - 10GB GDDR6X - MSI Gaming X Trio (VR-Ready)
Power Supply: 850 Watt - CORSAIR RM850X Black - 80 PLUS Gold, Fully Modular
Processor Cooling: NZXT Kraken X63 280mm ARGB Liquid Cooling System
Primary Hard Drive: 2 TB Samsung 860 EVO SSD -- Read: 550MB/s, Write: 520MB/s - Single Drive
Secondary Hard Drive: 500 GB Samsung 860 EVO SSD -- Read: 540MB/s, Write: 520MB/s - Single Drive
Sound Card: 3D Premium Surround Sound Onboard
Network Card: Onboard LAN Network (Gb or 10/100)
Operating System: Windows 10 Home - (64-bit)
Case Fans: 3x [Silent] be quiet! Silent Wings 3 PWM 120mm Black Fan

Thanks!
 

KLynnB

Prominent
Apr 3, 2021
22
1
515
In thinking about this, I think I need to pull one stick, test the remaining one, then repeat with the other one. I'm disabled and can't do this by myself but I do have a reliable computer guy. I'll have him come over next week and help me. I just hope it doesn't completely fail in the meantime. If it's just one stick, I get can by on one and replace the bad one. If it's both, then I'll want RAM from a different manufacturer, I think.
 
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KLynnB

Prominent
Apr 3, 2021
22
1
515
My computer guy came over today. We tested the RAM one at a time. One is OK, the other one failed the test immediately. I've contacted the manufacturer for a replace of the failed one and am running my PC on the good one in the meantime.

Thanks for the help!