BSOD and pc restart

[Yugubb]

Hello.
my pc [strike]in[/strike] is new and the windows that install is also new (about 3 months I think)
But Im getting BSOD and the PC is restart.
I cant get the BSOD error message because its happend fast.

is there a way to check for the error, log file, dumb file or something?

Thank you.

 

[Paul NZ]

If you can get into windows go to start/run type eventvwr.msc. Look under Windows logs

Look in c:/windows/minidump folder. Upload them to onedrive then post the link

 

[Yugubb]

Thank you for the replay.

my windows is working fine but this could happend and it happend every time... could happend after 5 minutes or sometimes after 5 hours of work...

I dont have a folder named "minidump" on windows folder... (I've search in hidding files also).

Im in the event viewer but what to do from here?

 

[Paul NZ]

Look for any ! or X entries. Maybe under system

 

[Yugubb]

Hope this helps:

https://www.dropbox.com/s/5zkwprq98epr3s5/Clip0000986.avi?dl=0

or maybe this is what we look for?

https://www.dropbox.com/s/doltpmena172or8/1.png?dl=0

https://www.dropbox.com/s/rysh6kyh6mjem3p/2.png?dl=0

[two posts merged - - Moderator]

 

[Paul NZ]

I would uninstall AVG PC tuneup and any other tuneup programs

It looks like your Laser printer service is crashing

I would uninstall AVG as well. Then use their removal tool to remove the rest of it

If ccleaner is installed, go to tools / startup and tools / uninstall. Bottom right save both as txt file. Copy and paste both of them here

Press the windows key+pause. Advanced settings / startup and recovery. Untick automatically restart. Next time it crashes it'll stop

 

[Yugubb]

I will try and let you know.

Thank you Paul

 

[Yugubb]

Sorry to bother you again.
I keep getting this error:
https://www.dropbox.com/s/7zgf37fcg3w74z5/20170226_212433.jpg?dl=0

Any though?

 

[Paul NZ]

Does it crash before you boot into windows?

If AVG and PC tuneup is still installed, see if you can boot into safe mode / networking

 

[Yugubb]

this happend after Im usuing windows... something after 10 minutes something after couple of hours.
I get into save mode.
I have uninstalled AVG as you said.