BSOD and Sims4

[sharronbw]

Hello,
I'm hoping someone can help me as i'm being driven mad by this...
I keep getting the dreaded BSOD and it's certainly linked to playing sims4. But it's now happening when i try to even update the game. It gets to about 10% or 15% of the way through the update and crashes.
It doesn't happen when using the PC normally, only with my game.
My PC specs are certainly able to cope with the game and i have a driver update tool added. I just have no idea what the info in the dumpfile means (i'm not very tech savvy).
The blue screen says 'a clock interrupt was not received on a secondary processor within the allocated time interval'.
I had my PC built about 4 years ago with playing sims4 in mind.
I would be very grateful for some pointers in some direction...!

Thank you
Here are my dumpfile contents:
Dump File : 081016-26956-01.dmp
Crash Time : 10/08/2016 10:06:30
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 00000000`00000031
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`009ea180
Parameter 4 : 00000000`00000001
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+6f400
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.23418 (win7sp1_ldr.160408-2045)
Processor : x64
Crash Address : ntoskrnl.exe+6f400
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\081016-26956-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 274,408
Dump File Time : 10/08/2016 10:11:40
==================================================

==================================================
Dump File : 080616-42572-01.dmp
Crash Time : 06/08/2016 20:05:39
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 00000000`00000031
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`02fd5180
Parameter 4 : 00000000`00000003
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+6f400
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.23418 (win7sp1_ldr.160408-2045)
Processor : x64
Crash Address : ntoskrnl.exe+6f400
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\080616-42572-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 274,408
Dump File Time : 06/08/2016 20:15:59
==================================================

==================================================
Dump File : 080616-25974-01.dmp
Crash Time : 06/08/2016 19:05:10
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 00000000`00000031
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`02f64180
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+6f400
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.23418 (win7sp1_ldr.160408-2045)
Processor : x64
Crash Address : ntoskrnl.exe+6f400
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\080616-25974-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 274,408
Dump File Time : 06/08/2016 19:06:53
==================================================

==================================================
Dump File : 080616-27300-01.dmp
Crash Time : 06/08/2016 18:19:59
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 00000000`00000031
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`02f64180
Parameter 4 : 00000000`00000002
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+6f400
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.23418 (win7sp1_ldr.160408-2045)
Processor : x64
Crash Address : ntoskrnl.exe+6f400
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\080616-27300-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 274,408
Dump File Time : 06/08/2016 18:22:19

 

[johnbl]

bugcheck 0x101 CLOCK_WATCHDOG_TIMEOUT

reset your BIOS back to defaults or update, remove any overclocking drivers.
on windows 7 you can also get this problem with certain USB wireless drivers trying to install on one processor core while another core is attempting to use the driver. (the first core fails to install the driver)

generally, you would want to update the BIOS, and motherboard drivers. if you use a usb wireless driver you would want to find a update driver rather than use the version that comes with windows 7 sp1. (i can not tell the cause of this failure without looking at a kernel memory dump, a minidump will not save the proper info for the debugger)

 

[sharronbw]

Thank you for answering, johnbl. I've set my pc to now save the kernel dump instead. I tried to update Sims again thinking it will trigger BSOD and I'd get the kernel dump file