[SOLVED] BSOD at every first boot ?

[910do]

I have second-hand PC and it randomly BSODs but only at first boot. After that it works normally, even when high load. When the PC is off for quite long, the story repeat. I already do reinstall driver, restore the system, reinstall windows, checking disk and ram from software. You can say I've done everything from software side, but it's still there. Strangely, BSOD's description keep changing. From System_Service_Exception, Page_Fault_In_Non_Paged_Area, Unexpected_Kernel_Mode_Trap, Interrupt Exception not handled, Iorate.Sys error, Memory Management error, Kmode Exception not handled. It might be not so annoying like in every minute or hour, the BSOD occur but it should be fixed. Every opinion will be very appreciated.

My PC specs :

CPU: AMD Ryzen 3 2200G
GPU: Asus Phoenix 1650 4GB
RAM: 8GB (I forgot the brand. it's an old one I guess).
PSU: Armageddon Voltron 475X 950W
Mobo: Gigabyte a320m DS2
SSD: Gigabyte 120GB
HDD: Seagate 1TB

 

[Colif]

Turn off fast startup to avoid the bsod at first boot - https://www.tenforums.com/tutorials/4189-turn-off-fast-startup-windows-10-a.html

although its really just a work around, actual cause likely an old driver that doesn't play nice with win 10 power modes

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

1. Open Windows File Explore
   
2. Navigate to C:\Windows\Minidump
   
3. Copy the mini-dump files out onto your Desktop
   
4. Do not use Winzip, use the built in facility in Windows
   
5. Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
   
6. Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
   
7. Then post a link here to the zip file, so we can take a look for you . . .
   

PSU: Armageddon Voltron 475X 950W

i don't know that name

 

[910do]

1. Open Windows File Explore
2. Navigate to C:\Windows\Minidump
3. Copy the mini-dump files out onto your Desktop
4. Do not use Winzip, use the built in facility in Windows
5. Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
6. Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
7. Then post a link here to the zip file, so we can take a look for you . . .

alright, here bit.ly/36r0KXN
actually the report was different with each BSOD, but yeah this is the latest one.

i don't know that name

According to Linus' tier list, it even go to the potentially dangerous. So, this is definitely gonna be replaced sooner or later.

 

[Colif]

PSU could be cause of BSOD, as a unstable supply effects everything.

not sure I want a PSU named Armageddon anywhere near my PC.

I will ask a friend to look at dump files

 

[DRagor]

According to Linus' tier list, it even go to the potentially dangerous. So, this is definitely gonna be replaced sooner or later.

Sooner would be better. There is a high probability your PSU is the cause of your problem. And even if not, it's still a thing I would not touch with 10 ft pole, and to install it in PC is unthinkable.

 

[910do]

Thank you so much. I'll wait here patiently and not using my pc to the fullest at least for now. lol
I've been wondering if the user before me can stand using it the whole time.

 

[DRagor]

Thank you so much. I'll wait here patiently and not using my pc to the fullest at least for now. lol
I've been wondering if the user before me can stand using it the whole time.

Probably a reason why he sold it ... although people can live with more annoying PC behavior if they have to.

 

[Colif]

i doubt it can come even close to 950watts and tbh I wouldn't want to test it.

You probably don't even need half of a 950, but whatever it is should come from Corsair, EVGA or Seasonic (although the last could too be overkill), as it will supply what it says on box without killing parts in process.

 

[DRagor]

i doubt it can come even close to 950watts and tbh I wouldn't want to test it

In reality this thing has about 300 W to offer But I would not be surprised if it drew 950 W from the wall.

 

[Colif]

They don't have the 950w on here - https://www.armaggeddon.com.my/power-supply
top price there is approx 95 AUD for a 850watt plat... whether it is actually platinum is a question
3 year warranty on a Platinum

if they only trust PSU to last 3 years, I wouldn't buy it.

My Seasonic Focus Plus Platinum 750watt PSU costs $228,and has a 10 year warranty. So a believable price is higher than what they charge. You don't need platinum but it makes you wonder about quality of everything else down line.

 

[910do]

Alright, I'm getting scared now to even turn my PC on.
Corsair, EVGA and Seasonic too overbudget for me.
Since my setup is kinda mid to low, what about Cooler Master GX 650w 80+ bronze or FSP HV pro 550w 80+?
Or do you guys have any recommendation?

 

[Colif]

I didn't mean to frighten you that much

i don't know that many PSU brands, I am not sure about either of those. I assume dragor might have an idea.

My friend who has to check dumps is likely asleep still. They might show cause and its not PSU.

Still help to replace it though.

 

[DRagor]

Article - [psucultists] PSU tier list rev. 14.8 (Final Update Jul '21)

PSU Tier List 4.0 rev. 14.8 (outdated) Last Update: 12-07-2021 Legend : Gray - EoL/obsolete and/or otherwise not recommended for purchase. Green - small form-factor (gold and blue colors are disregarded due to scarcity of SFX PSUs) Gold - best units in the tier (includes requirements for blue...

forums.tomshardware.com

Pick up anything available to you within budget from Tier C or higher.
FSP HV pro is listed on Tier C so should be fine. 550 W is enough.

 

[910do]

Okay, at least I won't using it for a while since I got new PSU. I got the feeling that ram is the culprit but I'm not so sure. I've done repair from software and everything's good.
Got it, FSP is all the way then.

 

[DRagor]

I got the feeling that ram is the culprit but I'm not so sure.

If RAM was faulty you would be getting BSODs at random times, not only at first boot.

 

[gardenman]

Hi, I ran the dump file through the debugger and got the following information: https://jsfiddle.net/v2Lb83ko/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

File information:	071121-28453-01.dmp (Jul 11 2021 - 07:09:14)
Bugcheck:	PAGE_FAULT_IN_NONPAGED_AREA (50)
Probably caused by:	win32kfull.sys (Process: chrome.exe)
Uptime:	0 Day(s), 0 Hour(s), 08 Min(s), and 59 Sec(s)

Possible Motherboard page: https://www.gigabyte.com/Motherboard/GA-A320M-DS2-rev-10#kf
You have the latest BIOS already installed.

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[Colif]

this seems a little out of date

Sep 09 2005

ssgdio64.sys

ATI Diagnostics Hardware Abstraction System driver

not sure what its part of. Yes, I know you have an AMD motherboard, so do I... but its an old file that seems out of place. I have seen it before but never worked out what it is. Hardware Abstraction Layer makes me think its motherboard related.

I would remove this

Dec 19 2018

idmwfp.sys

Internet Download Manager WFP driver (Tonec Inc.)

and update these

Jul 01 2019	rt640x64.sys	Realtek NICDRV 8169 PCIe GBE Family Controller driver https://www.realtek.com/en/
Jul 29 2019	rtwlanu.sys	Realtek WLAN USB NDIS Driver https://www.realtek.com/en/

Do you use WIFI or Ethernet?

What USB WIFI card is it? I have seen those causing errors a lot this year.

Download Win10 Auto Installation Program (SId:1152921505693600553) from here for Ethernet - https://www.realtek.com/en/componen...0-1000m-gigabit-ethernet-pci-express-software

 

[910do]

I'm using wifi with TP-Link adapter. I'm already change my PSU and the problem still occur. Btw, here's the latest info https://bit.ly/3B1xTaB

Also about uninstall and updating things, I've done it too. It's just I don't know if it's still there. Prolly, tomorrow I can say if it's still BSOD or not.

 

[gardenman]

I ran the new dump file through the debugger and got the following information: https://jsfiddle.net/86f0bdLx/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

File information:	071521-29312-01.dmp (Jul 15 2021 - 06:14:35)
Bugcheck:	KMODE_EXCEPTION_NOT_HANDLED (1E)
Probably caused by:	memory_corruption (Process: svchost.exe)
Uptime:	0 Day(s), 0 Hour(s), 00 Min(s), and 35 Sec(s)

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[910do]

The problem still there, but it slightly less frequent. 2 times booting, but only 1 BSOD appear, instead of BSOD every fresh boot after long off. My mobo might be the culprit (or not?) I don't even know anything at this point

 

[Colif]

What PSU did you get?

which TP Link adapter? it uses a realtek chip, I just see if I can find a newer driver as that last error could be network related.
Both your network drivers are 2 years old.

try updating chipset drivers - https://www.amd.com/en/support/chipsets/amd-socket-am4/a320

remove this

Dec 19 2018

idmwfp.sys

Internet Download Manager WFP driver (Tonec Inc.)

if its still restarting with no bsod then its probable we need to test more hardware

CPU: AMD Ryzen 3 2200G
GPU: Asus Phoenix 1650 4GB
RAM: 8GB (I forgot the brand. it's an old one I guess).
PSU:
Mobo: Gigabyte a320m DS2
SSD: Gigabyte 120GB
HDD: Seagate 1TB

what model Gigabyte ssd?


ram - M378A1K43BB2G3A141 - I can only find 4 results for this ram, on Google. And none tell me what it is. I know its Micron 2400
Might be Killsre ram who I hadn't heard of until now. Chinese brand.

problem could be ram since errors are all over the place. It might pass memtest and still have timings that don't work well with PC. I don't know as I can't find enough on ram.
you could run CPU -Z and look on memory tab to see what speed it is running at. Curious
https://www.cpuid.com/softwares/cpu-z.html

 

[910do]

What PSU did you get?

I have FSP HV Pro 550w here, just like my post earlier.

which TP Link adapter? it uses a realtek chip, I just see if I can find a newer driver as that last error could be network related.
Both your network drivers are 2 years old.

here's the product https://www.tp-link.com/id/home-networking/adapter/tl-wn727n/

try updating chipset drivers - https://www.amd.com/en/support/chipsets/amd-socket-am4/a320

Done

remove this
Dec 19 2018idmwfp.sysInternet Download Manager WFP driver (Tonec Inc.)

I uninstalled it earlier and reinstall. Well, fingers crossed this time I'll stay away from it for a while.

what model Gigabyte ssd?

It's a SATA one. https://www.gigabyte.com/Solid-State-Drive/GIGABYTE-SSD-120GB#kf

ram - M378A1K43BB2G3A141 - I can only find 4 results for this ram, on Google. And none tell me what it is. I know its Micron 2400
Might be Killsre ram who I hadn't heard of until now. Chinese brand.

problem could be ram since errors are all over the place. It might pass memtest and still have timings that don't work well with PC. I don't know as I can't find enough on ram.
you could run CPU -Z and look on memory tab to see what speed it is running at. Curious
https://www.cpuid.com/softwares/cpu-z.html

It says kingston, but I don't know exactly. CPU-Z says this
https://bit.ly/3BdlSP6

Ram1.PNG

Shared with Dropbox

bit.ly

Ram.PNG

Shared with Dropbox

www.dropbox.com

 

[DRagor]

The problem with your problem (pun intended) is that there are no good clues pointing towards any specific part. There were clues for PSU (plus it was just junk) but the change didn't really help, leaving us in the dark. Normally, with BSODs being different every time you suspect bad RAM or corrupted drive. However, BSODs caused by RAM and drive tend to be happening completely at random times, while yours are rather 'ordered' (they follow some kind of pattern). This does not help at all. Still I think you should test your RAM with memtest and check health of your drives.

 

[910do]

Will try another Ram. BSOD is not often for now. Just 1 BSOD per 3 boots. I've searching for the same case like mine and found nothing. Hardware must be the problem.

 

[Colif]

I would run the ssd toolbox and see if its got diagnostics - https://www.gigabyte.com/Solid-State-Drive/GIGABYTE-SSD-120GB/support#support-dl-utility

The problem with your problem (pun intended) is that there are no good clues pointing towards any specific part. There were clues for PSU (plus it was just junk) but the change didn't really help, leaving us in the dark. Normally, with BSODs being different every time you suspect bad RAM or corrupted drive. However, BSODs caused by RAM and drive tend to be happening completely at random times, while yours are rather 'ordered' (they follow some kind of pattern). This does not help at all.

i deal with that every week. Most errors aren't obvious. If they were we wouldn't be here trying to figure it out. Life would be easy