Question BSOD - Audio cuts out and devices disconnecting ?

[Matija47]

My issue is a BSOD. Includes short freezes, my audio driver disconnecting, and my mouse or keyboard disconnecting as well. Me and my friend built this PC in April so it is basically brand new. This started with the audio cutting out only, the temporary fix would be to just restart the PC. Then the issue got worse with the BSODs.
This could be a little tough for me because I am not that big of a tech guy but I can give you as much information as I can haha.

081522-8359-01.zip - Minidump files

PC Specs:
CPU: Intel Core i5-12600K 3.7 GHz 10-Core Processor
CPU Cooler: ARCTIC Liquid Freezer II 360 56.3 CFM
Motherboard: MSI PRO Z690-A DDR4 ATX LGA1700
Memory: G.Skill Trident Z RGB 16 GB (2 x 8 GB) DDR4-3200 CL16
Storage: Intel 660p 1.02 TB M.2-2280 NVME Solid State Drive
GPU: Asus GeForce RTX 3060 Ti 8 GB ROG STRIX GAMING OC
PSU: Corsair RMx (2021) 750 W 80+ Gold Certified Fully Modular ATX

I ran a bugcheck analysis :
***

• *
• Bugcheck Analysis *
• *

***

DRIVER_VERIFIER_DMA_VIOLATION (e6)
An illegal DMA operation was attempted by a driver being verified.
Arguments:
Arg1: 0000000000000026, IOMMU detected DMA violation.
Arg2: 0000000000000000, Device Object of faulting device.
Arg3: 000000004047bef8, Faulting information (usually faulting physical address).
Arg4: 0000000000000004, Fault type (hardware specific).

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 3249

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 3253

Key : Analysis.Init.CPU.mSec
Value: 593

Key : Analysis.Init.Elapsed.mSec
Value: 10439

Key : Analysis.Memory.CommitPeak.Mb
Value: 129

Key : Bugcheck.Code.DumpHeader
Value: 0xe6

Key : Bugcheck.Code.KiBugCheckData
Value: 0xe6

Key : Bugcheck.Code.Register
Value: 0xe6

Key : Dump.Attributes.AsUlong
Value: 1000

Key : WER.OS.Branch
Value: co_release

Key : WER.OS.Timestamp
Value: 2021-06-04T16:28:00Z

Key : WER.OS.Version
Value: 10.0.22000.1


FILE_IN_CAB: MEMORY.DMP

DUMP_FILE_ATTRIBUTES: 0x1000

BUGCHECK_CODE: e6

BUGCHECK_P1: 26

BUGCHECK_P2: 0

BUGCHECK_P3: 4047bef8

BUGCHECK_P4: 4

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

PROCESS_NAME: audiodg.exe

STACK_TEXT:
fffff8076e8d5ec8 fffff8077252b121 : 00000000000000e6 0000000000000026 0000000000000000 000000004047bef8 : nt!KeBugCheckEx
fffff8076e8d5ed0 fffff8077251462b : fffff80772c4bba0 fffff80772c4bba0 0000000000000000 00000000093dda80 : nt!IvtHandleInterrupt+0x1d1
fffff8076e8d5f20 fffff807722913d0 : fffff80772cf7fd0 fffff80772cf8080 0000000000000001 fffff807722913d0 : nt!HalpIommuInterruptRoutine+0x4b
fffff8076e8d5f50 fffff8077241981c : ffffb70b77ea64b0 fffff80772cf7fd0 346dc5d600000000 ffffba0357f98ba4 : nt!KiCallInterruptServiceRoutine+0xa0
fffff8076e8d5f90 fffff80772419c57 : 346dc5d63886594b ffffba036789bd40 0000000000000000 0000000000000780 : nt!KiInterruptSubDispatchNoLock+0x11c
ffffb70b77ea6430 fffff807a7c04b55 : 00000000093dda8b ffffba0359acfcd0 ffffba035cac4ab0 346dc5d63886594b : nt!KiInterruptDispatchNoLock+0x37
ffffb70b77ea65c0 fffff807a7c03ffe : 0000000000000a98 000045fca353b548 ffffba035cac4c50 ffffba035cac4c50 : USBXHCI!Isoch_RetrieveNextStage+0xa15
ffffb70b77ea6670 fffff80774692a12 : ffffba03608399d0 fffff8077468a981 000045fc9f7c6a08 ffffb70b77ea6740 : USBXHCI!Isoch_WdfEvtIoQueueReadyNotification+0x12e
ffffb70b77ea66e0 fffff807746929a5 : ffffba0346a54000 ffffba03608395f0 ffffb70b77ea6828 fffff8077468a905 : Wdf01000!FxIoQueueIoState::Invoke+0x3e [minkernel\wdf\framework\shared\inc\private\common\FxIoQueueCallbacks.hpp @ 306]
ffffb70b77ea6710 fffff80774689991 : ffffba03608395f0 ffffb70b77ea67b9 0000000000000000 0000000000000000 : Wdf01000!FxIoQueue:rocessReadyNotify+0x6d [minkernel\wdf\framework\shared\irphandlers\io\fxioqueue.cpp @ 4852]
ffffb70b77ea6770 fffff807746887ae : ffffba035cac4ab0 ffffba0360839500 0000000000000000 ffffba035cac4ab0 : Wdf01000!FxIoQueue:ispatchEvents+0x441 [minkernel\wdf\framework\shared\irphandlers\io\fxioqueue.cpp @ 3056]
ffffb70b77ea6820 fffff8077469043b : 0000000000000000 ffffba035cac4ab0 ffffba0346ab8aa0 ffffba035d03a010 : Wdf01000!FxIoQueue::QueueRequest+0xae [minkernel\wdf\framework\shared\irphandlers\io\fxioqueue.cpp @ 2371]
ffffb70b77ea6890 fffff80774690317 : ffffba035cac4ab0 0000000000000000 ffffb70b77ea6920 ffffba0346ab8aa0 : Wdf01000!FxPkgIo:ispatchStep2+0xe3 [minkernel\wdf\framework\shared\irphandlers\io\fxpkgio.cpp @ 482]
ffffb70b77ea68f0 fffff807a7ca3ab0 : ffffba03544c8020 ffffba0357f98b18 ffffba03608395f0 ffffba035d03a010 : Wdf01000!imp_WdfDeviceWdmDispatchIrpToIoQueue+0x137 [minkernel\wdf\framework\shared\core\km\fxdeviceapikm.cpp @ 495]
ffffb70b77ea6950 fffff807a7ca36f4 : 0000000000000001 fffff807722a1ebb ffffba035b4d5080 0000000000000000 : ucx01000!UrbHandler_USBPORTStyle_Legacy_IsochTransfer+0x270
ffffb70b77ea6a20 fffff807a7ca252f : ffffb70b00000000 0000000000000000 0000000000000030 ffffba0357f98b18 : ucx01000!Urb_USBPORTStyle_ProcessURB+0x7a4
ffffb70b77ea6ae0 fffff80774683d01 : 0000000000000d4e 0000000000000000 ffffba035d03a010 0000000000000180 : ucx01000!RootHub_Pdo_EvtInternalDeviceControlIrpPreprocessCallback+0xff
ffffb70b77ea6bd0 fffff807722504a5 : 0000000000000004 ffffba035d03a010 ffffba03546de690 0000000000000000 : Wdf01000!FxDevice:ispatchWithLock+0xd1 [minkernel\wdf\framework\shared\core\fxdevice.cpp @ 1447]
ffffb70b77ea6c40 fffff807748014bd : ffffba03546de690 ffffba035d03a010 ffffba03532dfbc0 0000000000000600 : nt!IofCallDriver+0x55
ffffb70b77ea6c80 fffff807748010db : ffffba0346b07830 0000000000000007 ffffba035d03a5f0 ffffba0347010b00 : ACPI!ACPIIrpDispatchDeviceControl+0xad
ffffb70b77ea6cc0 fffff807722504a5 : 0000000000000007 0000000000000000 ffffb70b77ea6de9 fffff80795f37310 : ACPI!ACPIDispatchIrp+0xcb
ffffb70b77ea6d40 fffff80795ee768b : ffffba035d03a010 fffff807746831b0 ffffba0357f98b18 ffffba03532dfbc0 : nt!IofCallDriver+0x55
ffffb70b77ea6d80 fffff80774683d01 : ffffba035d03a010 0000000000000000 ffffba035d03a010 fffff80700000000 : UsbHub3!HUBPDO_EvtDeviceWdmIrpPreprocess+0x2bb
ffffb70b77ea6e50 fffff807722504a5 : 000000000000000a ffffba035d03a010 fffff807adf2c008 000000000000000a : Wdf01000!FxDevice:ispatchWithLock+0xd1 [minkernel\wdf\framework\shared\core\fxdevice.cpp @ 1447]
ffffb70b77ea6ec0 fffff807adf11de7 : 0000000000000001 ffffba035d03a010 ffffb70b77ea6fc9 0000000000000000 : nt!IofCallDriver+0x55
ffffb70b77ea6f00 fffff807adf119aa : 0000000000000000 ffffba035369d7c8 0000000000000000 0000000000000000 : usbccgp!DispatchPdoUrb+0x2d7
ffffb70b77ea7030 fffff807adf11292 : ffffba035d03a010 ffffba03536957c0 ffffba03536957c8 0000000000000000 : usbccgp!DispatchPdoInternalDeviceControl+0x1ca
ffffb70b77ea70a0 fffff807722504a5 : ffffba0353695670 fffff80772322701 ffffba035b37b700 fffff08000000000 : usbccgp!USBC_Dispatch+0x282
ffffb70b77ea7170 fffff807adff450c : ffffba0357f98ae0 ffffba035d03a680 ffffb70b77ea7249 ffffba0362530b50 : nt!IofCallDriver+0x55
ffffb70b77ea71b0 fffff807adff5171 : ffffba035b37b7c0 fffff807adff48d0 0000000000000000 0000000000000000 : usbaudio!USBType1BuildIsochUrbRequest+0x61c
ffffb70b77ea72b0 fffff807adff5006 : ffffba035b37b7c0 fffff80795c250e8 0000000000000000 0000000000000000 : usbaudio!USBType1ProcessStreamPointer+0x14d
ffffb70b77ea7300 fffff807ae01b8cb : ffffba035735c150 fffff80795c25000 0000000000000000 0000000000000000 : usbaudio!USBType1ProcessPin+0xd6
ffffb70b77ea7330 fffff80795c0465d : ffffba035735c058 fffff80700000000 0000000000000000 0000000000000000 : usbaudio!PinProcess+0xab
ffffb70b77ea7390 fffff80795c062e9 : ffffba0366faa780 ffffba035eb68ad0 fffff80795c250e8 fffff80795c51372 : ks!CKsPin:rocessingObjectWork+0x9d
ffffb70b77ea73e0 fffff80795c02623 : ffffba035ec59d60 ffffba035ec59c30 ffffba035ec59d60 ffffba035eb68b08 : ks!CKsPin:rocess+0x79
ffffb70b77ea7430 fffff80795c01d29 : ffffba0300000000 ffffb70b77ea75b8 ffffba0358352f18 ffffba035ec59c30 : ks!CKsQueue::AddFrame+0x1e3
ffffb70b77ea7490 fffff80795c33561 : ffffba035eb68b08 ffffba03583528a0 0000000000000000 0000000000000000 : ks!CKsQueue::TransferKsIrp+0x169
ffffb70b77ea7540 fffff80795c308ff : ffffba03583528a0 0000000000000000 ffffba0353693bb0 0000000000000000 : ks!CKsPin:ispatchDeviceIoControl+0x201
ffffb70b77ea75b0 fffff807ae019c09 : ffffba03583528a0 ffffba0353693bb0 ffffba0358352f10 ffffba03583528a0 : ks!KsDispatchIrp+0x4f
ffffb70b77ea75f0 fffff807722504a5 : ffffba03583528a0 ffffb70b77ea76e0 ffffba0358352f58 0000000000000000 : usbaudio!UsbAudioIrpDispatcher+0x1b9
ffffb70b77ea7650 fffff80795e61415 : ffffba03583528a0 ffffb70b77ea76e0 ffffba0358352f58 ffffba03526f6f20 : nt!IofCallDriver+0x55
ffffb70b77ea7690 fffff80795e61133 : ffffba03583528a0 0000000000000002 0000000000000000 0000000000000001 : ksthunk!CKernelFilterDevice:ispatchIrp+0xf5
ffffb70b77ea76f0 fffff807722504a5 : 0000000000000000 0000000000000000 00000000000008a0 0000000000000000 : ksthunk!CKernelFilterDevice:ispatchIrpBridge+0x13
ffffb70b77ea7720 fffff8077268e7a2 : ffffba03583528a0 0000000000000002 ffffb70b77ea77c1 fffff80772250263 : nt!IofCallDriver+0x55
ffffb70b77ea7760 fffff8077268e582 : 0000000000000000 ffffb70b77ea7aa0 00000000002f8013 ffffba03583528a0 : nt!IopSynchronousServiceTail+0x1d2
ffffb70b77ea7810 fffff8077268d8e6 : 0000000000000001 00000000000005d4 0000000000000000 000001c95e270ea0 : nt!IopXxxControlFile+0xc82
ffffb70b77ea7940 fffff8077242a375 : 0000000000000000 0000000000000000 0000000000000000 fffff80772788660 : nt!NtDeviceIoControlFile+0x56
ffffb70b77ea79b0 00007ff924964114 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiSystemServiceCopyEnd+0x25
0000004a86b7f998 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : 0x00007ff9`24964114


SYMBOL_NAME: nt!IvtHandleInterrupt+1d1

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

STACK_COMMAND: .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET: 1d1

FAILURE_BUCKET_ID: 0xE6_nt!IvtHandleInterrupt

OS_VERSION: 10.0.22000.1

BUILDLAB_STR: co_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {2cafa897-b47c-7b20-cee6-b1b68f30ec38}

Followup: MachineOwner

 

[Lutfij]

I'd start with reinstalling your chipset drivers, then use DDU to remove your GPU drivers, manually reinstall said GPU driver with the latest sourced from Nvidia's support site, in an elevated command, i.e, Right click installer>Run as Administrator.

 

[Colif]

I asked him to post as he was talking via PM

https://jsfiddle.net/ymua0dw6/show


File: 090822-10625-01.dmp (Sep 9 2022 - 04:03:27)
BugCheck: [DRIVER_VERIFIER_DMA_VIOLATION (E6)]
Probably caused by: memory_corruption (Process: audiodg.exe)
Uptime: 1 Day(s), 19 Hour(s), 04 Min(s), and 16 Sec(s)

File: 090122-8859-01.dmp (Sep 2 2022 - 01:32:28)
BugCheck: [DRIVER_VERIFIER_DMA_VIOLATION (E6)]
Probably caused by: memory_corruption (Process: System)
Uptime: 0 Day(s), 0 Hour(s), 49 Min(s), and 42 Sec(s)

File: 081622-8750-01.dmp (Aug 17 2022 - 01:18:20)
BugCheck: [DRIVER_VERIFIER_DMA_VIOLATION (E6)]
Probably caused by: memory_corruption (Process: System)
Uptime: 0 Day(s), 14 Hour(s), 12 Min(s), and 21 Sec(s)

File: 081522-8359-01.dmp (Aug 16 2022 - 10:54:28)
BugCheck: [DRIVER_VERIFIER_DMA_VIOLATION (E6)]
Probably caused by: memory_corruption (Process: Discord.exe)
Uptime: 0 Day(s), 22 Hour(s), 52 Min(s), and 52 Sec(s)

Comment: The overclocking driver "NTIOLib_X64.sys" was found on your system. (MSI Afterburner or other MSI software)

run this and check if it has any new drivers - https://www.intel.com.au/content/www/au/en/support/intel-driver-support-assistant.html

updating BIOS could help as you a little behind - https://www.msi.com/Motherboard/PRO-Z690-A-DDR4/support
MSI show you how

 

[Matija47]

So I just installed and updated everything necessary for Intel Drivers. I also updated my bios from Version 1.1 to the newest 1.7. Let's see what happens

 

[Colif]

I assume its not Valorant. Or should I say its anti cheat, Vanguard. I see it on there. It has more control over your PC than it needs, it can stop other things running if it thinks they are cheats or something. Has been known to block drivers.

what steelseries do you have? The Steelseries engine might have a newer version by now.

if it happens again, run DDU as Lutfi suggested and reinstall newer Nvidia drivers - https://forums.tomshardware.com/thr...n-install-of-your-video-card-drivers.2402269/
The intel program should have updated half of your running drivers.

 

[Matija47]

steelseries sensei 310 mouse. Yea I'll wait and see if it happens again. That will be my next step for sure. Thanks

 

[Colif]

I had a Sensei mouse for about 7 years, until I had to replace it as it was messing with my GPU. I got a Rival 600 which is same shape anyway.

 

[Matija47]

well a month later, it just happened again. so annoyed i thought it fixed itself but nope. might just have to replace the motherboard

 

[Colif]

did you get a BSOD?

This might help figure out what is causing the problem - http://www.nirsoft.net/utils/usb_log_view.html

What USB sound devices do you have?
Top crash mentions audiodg.exe which windows uses to talk to sound drivers
your original post mentioned usbaudio which is what makes me think it could be headphones or an external dac.