1. Use BlueScreenView to read the minidumps and note the BCCode or Stop codes, the Cause and
the Time.
2. Run MyEventViewer and check for entries at the same time or a second (or) so before the BCCode
or Stop Codes from the BlueScreenView.
3. Look up the code on FaultWire - the solutions offered there are usually excellent.
0x00000000 to 0x00000003F
http://www.faultwire.com/solutions_index/fatal_error-1.html#IssueList
0x00000040 to 0x0000007F
http://www.faultwire.com/solutions_index/fatal_error-2.html#IssueList
0x00000080 to 0x000000BF
http://www.faultwire.com/solutions_index/fatal_error-3.html#IssueList
0x000000C0 to 0x000000FF
0x00000100 or higher
http://www.faultwire.com/solutions_index/fatal_error-5.html#IssueList
4. Post the BCCode or Stop Codes, Parameters, the Cause, and related information into a message
in this forum for detailed help.This error is usually a driver issue and display adapter (video) driver is the most suspect though it
could be others. Antivirus/antispyware/security programs, hardware (heat) and major software issues
can also cause the error. When you get to the driver section of the troubleshooter use my generic
methods in the next message and then return to the troubleshooter if needed. Memory issues are
another possibility after drivers.
Have you added hardware recently or updated drivers? Be sure to look in Control Panel - Windows
Updates to see if any drivers were updated there. Other lessor possibilities include antivirus/anti-
spyware/security programs.