BSOD Bad Pool Header (19) Windows 10 Home 64 Bit

Hayate_1

Commendable
Sep 10, 2016
1
0
1,510
I'm having a lot of trouble at the moment today switching from windows 7 to windows 10. More crashes has happened in the last 4 hours than the first time I used windows 95 through windows 7.Here is my minidump file information. I'm not sure what to do. Any help I will greatly be appreciated

Windows 8 Kernel Version 14393 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 14393.0.amd64fre.rs1_release.160715-1616
Machine Name:
Kernel base = 0xfffff800`0a288000 PsLoadedModuleList = 0xfffff800`0a58d060
Debug session time: Sat Sep 10 18:03:33.541 2016 (UTC - 4:00)
System Uptime: 0 days 1:15:30.158
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 0000000000000025,
Arg2: 000000000000000c
Arg3: 0000000000000005
Arg4: ffffcd024a747710

Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

BUGCHECK_STR: 0x19_25

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

PROCESS_NAME: MicrosoftEdgeC

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffff8000a4d4dfb to fffff8000a3d1f90

STACK_TEXT:
ffffa681`190bf598 fffff800`0a4d4dfb : 00000000`00000019 00000000`00000025 00000000`0000000c 00000000`00000005 : nt!KeBugCheckEx
ffffa681`190bf5a0 fffff800`548999a1 : ffffcd02`4a747720 ffffe087`cdf83700 ffffcd02`49e3aa90 fffff800`00000003 : nt!ExAllocatePoolWithTag+0x102b
ffffa681`190bf680 fffff800`5482b087 : 00000000`00000000 00000000`00000001 0000037e`a774d000 00000000`00000000 : dxgkrnl!operator delete+0x11
ffffa681`190bf6b0 fffff800`548cd387 : ffffcd02`4a747720 ffffcd02`4bfd31e0 ffffe087`cd1a2010 00000000`00000000 : dxgkrnl!DXGPROCESS_ADAPTER_INFO::`scalar deleting destructor'+0x1f
ffffa681`190bf6e0 fffff800`548c30c3 : ffffe087`cde2d7d0 ffffa681`190bf830 ffffe087`d1861ee0 ffffcd02`4ec47010 : dxgkrnl!DXGPROCESS::CloseAdapter+0x83
ffffa681`190bf710 fffff800`548c8b93 : ffffcd02`4bfd31e0 ffffcd02`4ec47010 ffffe087`cd1a2010 ffffcd02`4ec47101 : dxgkrnl!DXGDEVICE::DestroyDevice+0x177
ffffa681`190bf770 fffff800`548cc141 : ffffcd02`4ec47010 ffffa681`190bf830 00000000`00000001 ffffcd02`4ec47010 : dxgkrnl!DXGDEVICE::DestroyAllDeviceState+0x15f
ffffa681`190bf7b0 fffff800`548cc230 : ffffcd02`4ec47010 ffffcd02`4ec47010 ffffcd02`4ec47010 ffffe087`c93d63f0 : dxgkrnl!ADAPTER_RENDER::DestroyDevice+0xb1
ffffa681`190bf7e0 fffff800`548cc2d6 : ffffcd02`4ec47010 ffffe087`00000001 ffffcd02`4ec47010 ffffa681`190bf948 : dxgkrnl!ADAPTER_RENDER::DestroyDeviceNoLocksInternal+0x70
ffffa681`190bf8a0 fffff800`5482b060 : ffffcd02`4ec47010 ffffa681`190bf940 00000000`00000000 00000128`9ce05501 : dxgkrnl!ADAPTER_RENDER::DestroyDeviceNoLocks+0x7a
ffffa681`190bf8d0 fffff800`548c0e8d : ffffcd02`4ec47010 ffffcd02`4ec47010 00000000`00000000 ffffcd02`4bfd31e0 : dxgkrnl!ENSURE_DEVICE_DEREFERENCE_NOLOCKS::~ENSURE_DEVICE_DEREFERENCE_NOLOCKS+0x28
ffffa681`190bf900 fffff800`0a3dcc93 : ffffe087`c93d6080 ffffe087`c93d6080 00000000`00000020 00000128`9ce08380 : dxgkrnl!DxgkDestroyDevice+0x2ad
ffffa681`190bfa80 00007ff9`3c134604 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000020`530fe768 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7ff9`3c134604


STACK_COMMAND: kb

FOLLOWUP_IP:
dxgkrnl!operator delete+11
fffff800`548999a1 4883c428 add rsp,28h

SYMBOL_STACK_INDEX: 2

SYMBOL_NAME: dxgkrnl!operator delete+11

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: dxgkrnl

IMAGE_NAME: dxgkrnl.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 57899857

FAILURE_BUCKET_ID: X64_0x19_25_dxgkrnl!operator_delete+11

BUCKET_ID: X64_0x19_25_dxgkrnl!operator_delete+11

Followup: MachineOwner
---------


 
Solution
Do you install the new GPU recently? Because the dxgkrnl.sys that related to the GPU may cause the BSOD Bad Pool Header.

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