Question BSOD before re-install and after fresh install.

banchan

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Jan 19, 2016
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Two days ago, I started having issues where my pc would go into a BSOD..it was basically a grphical glitch all over the screen that made it impossible to read the actual error. I decided to try and re-install windows, but that didn't work as it kept stopping halfway through and would undo changes and put me right back into the same windows and it would crash. At first it was every couple of hours. Since yesterday I only had a bout 2-3 minutes inside windows before it crashed. I did a full re-install of windows (windows pro 64 bit) and even after the full install it continously happened. It even happened in safe mode. I again did a fresh install and tried to go with windows 10 home 64 bit and it decreased, but has still happened. Also my pc hangs for minutes at a time where I'm unable to proceed until in unfreezes. My mouse can still move during this time..but nothing can be done in terms of on the browser or opening any windows. Then after a while it unfreezes and everything catches up until it freezes again.

I uploaded the latest dump file in hopes I can get some help. I'm not sure if it's posted correctly because I myself couldn't open it to read it. I appreciate any help with this.

 

Colif

Win 11 Master
Moderator
if its BSOD after a clean install good chance its hardware
. It even happened in safe mode.
another sign its likely hardware.

report - click run as fiddle to read (mostly for me)

File: 110123-37000-01.dmp (Nov 1 2023 - 14:53:19)
BugCheck: [INTERNAL_POWER_ERROR (A0)]
Probably caused by: ntkrnlmp.exe (Process: https://www.google.com/search?q=)
Uptime: 0 Day(s), 0 Hour(s), 57 Min(s), and 09 Sec(s)

I don't see those very often. it can be caused by older drivers. It doesn't mean PSU
it happened around hibernation so its likely a driver that wasn't written for windows new power modes.

this for instance
Aug 20 2015k57nd60a.sysBroadcom NetLink Gigabit Ethernet NDIS6.x Unified Driver https://www.broadcom.com/

Is that part of motherboard or an add on card? if add on, try taking it out.


BIOS isn't reporting what the specs of the PC are. That can be a sign of an old BIOS.
All I can tell is the AMD CPU has 8 cores.
 
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banchan

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Well my internet keeps going out as well I literally have to click on the network adapter settings and then change it to be disabled and then re-enabled. That has happened in the past but not as frequently as it's happening now
With a fresh install would it be a good idea to get the mobo drivers install or just let windows pick it up. It's an ASrock extreme 4. I don't know the exact model until I get back home. It's old for sure, but has kept up for the most part.
Also I recently added on a PCIe expansion card adapter for an SSD drive as well as connected and internal SATA SSD drive. This was about a month ago though and they have both been fine and really only used for gaming.
 

banchan

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Just wanted to give an update turns out it had something to do with my SSD drive that was about 10 years old because as soon as I reinstall windows on a different SSD drive that I purchased recently I haven't had any crashes it does take a very long time for Windows to start up but compared to what was going on I can't really complain.