[SOLVED] BSOD caused by ntoskrnl.exe+1c14e0

[mikemania]

Hi ! I'll try to be quite short because i'm afraid i can't write to much
I keep getting BSOD caused by ntoskrnl.exe+1c14e0, it is all i can see with bluescreenview, i'm asking if someone can look into it with more details because i don't know how.
I tried memtest86 and all went good, no errors.
I changed my GPU
I changed RAM
I installed all drivers found by Driver Booster
I changed Nvidia Drivers from last update on their website with one from Gigabyte ( gtx 970)

I'm quite out of ideas.

Maybe someone can help me with this, please! Thank you!

dump file below

https://easyupload.io/7kh86h

edit: i forgot to say that prime95 doesn't run more than 5 min and i get the bsod but no results written. also in safe mode seems to last longer.

 

[onespeedbiker]

This is often caused by incompatible or non-matched RAM. Try booting with one stick of RAM. Did you buy your RAM as a matched kit? BTW, there is nothing wrong with the RAM so it will test fine. You should also turn off fast startup as it uses your RAM to save startup files. https://www.tenforums.com/tutorials/4189-turn-off-fast-startup-windows-10-a.html

 

[Colif]

1. driver booster is a bad idea, 3rd party driver programs can and will install the wrong drivers. I would only use them for recommendations and always double check their suggestions. I have trusted them in the past but I have learned the hard way. Last time they installed sound drivers and suddenly I had no sound... its only advantage is it creates a system restore point before it installs anything.

2. Try running Prime 95 outside of windows - https://www.infopackets.com/news/10113/how-fix-bootable-prime95-stress-test-hardware

3. I get someone to read dumps.

 

[Abhinav2005]

Hi ! I'll try to be quite short because i'm afraid i can't write to much
I keep getting BSOD caused by ntoskrnl.exe+1c14e0, it is all i can see with bluescreenview, i'm asking if someone can look into it with more details because i don't know how.
I tried memtest86 and all went good, no errors.
I changed my GPU
I changed RAM
I installed all drivers found by Driver Booster
I changed Nvidia Drivers from last update on their website with one from Gigabyte ( gtx 970)

I'm quite out of ideas.

Maybe someone can help me with this, please! Thank you!

dump file below

https://easyupload.io/7kh86h

edit: i forgot to say that prime95 doesn't run more than 5 min and i get the bsod but no results written. also in safe mode seems to last longer.

Suggests you to not use third party driver server. It can install wrong driver which can cause BSOD. Try clean install Windows and install drivers manually by their Official sites.

 

[gardenman]

Hi, I ran the dump file through the debugger and got the following information: https://ornithoidcall.htmlpasta.com/

File information:	011520-5984-01.dmp (Jan 15 2020 - 13:52:35)
Bugcheck:	IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:	memory_corruption (Process: SkypeBackgroundHost.exe)
Uptime:	0 Day(s), 0 Hour(s), 04 Min(s), and 07 Sec(s)

Possible Motherboard page: https://www.gigabyte.com/us/Motherboard/GA-Z68AP-D3-rev-20/support#support-dl
I'm assuming you have version 2.0 of the board because you are using BIOS version FD (which is only available on the 2.0 version). You have the latest stable BIOS already installed.

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[Abhinav2005]

Hi, I ran the dump file through the debugger and got the following information: https://ornithoidcall.htmlpasta.com/

File information:	011520-5984-01.dmp (Jan 15 2020 - 13:52:35)
Bugcheck:	IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:	memory_corruption (Process: SkypeBackgroundHost.exe)
Uptime:	0 Day(s), 0 Hour(s), 04 Min(s), and 07 Sec(s)

Possible Motherboard page: https://www.gigabyte.com/us/Motherboard/GA-Z68AP-D3-rev-20/support#support-dl
I'm assuming you have version 2.0 of the board because you are using BIOS version FD (which is only available on the 2.0 version). You have the latest stable BIOS already installed.

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.

Issue seems to be related to driver incompatibility. Try clean install Windows.

 

[mikemania]

Thank you for replies, well i installed driver booster as last option i knew. It's an old motherboard and i can't really find the memory supported list from it to check about RAM. Their are not bought as a pair but they are same model. I tried with only 1 stick and same results. I forgot to mention that i get same BSOD when installing windows, right after windows install everything and restarts to finish (somewhere before Cortana's settings).
I haven't tried what Colif said yet, to turn off fast startup but i'll do it in a few, right now i changed RAM slots and running prime while writing this and seems ok, 14 min passed and no BSOD yet (never been up so long lol)

 

[mikemania]

Hi, I ran the dump file through the debugger and got the following information: https://ornithoidcall.htmlpasta.com/

File information:	011520-5984-01.dmp (Jan 15 2020 - 13:52:35)
Bugcheck:	IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:	memory_corruption (Process: SkypeBackgroundHost.exe)
Uptime:	0 Day(s), 0 Hour(s), 04 Min(s), and 07 Sec(s)

Possible Motherboard page: https://www.gigabyte.com/us/Motherboard/GA-Z68AP-D3-rev-20/support#support-dl
I'm assuming you have version 2.0 of the board because you are using BIOS version FD (which is only available on the 2.0 version). You have the latest stable BIOS already installed.

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.

You posted while i was writing, well thank you very much for reading it, yes it is v 2.0 and it's quite old i know but it worked very well I'll look for that process whats all about. Thank you again

 

[Colif]

Skype is what crashed, it is just the victim.

if its a driver, there are only 4 installed so choice is limited

Date	Driver	Description
Jul 07 2015	TeeDriverW8x64.sys	Intel Management Engine Interface driver https://downloadcenter.intel.com/
Jun 27 2017	nvlddmkm.sys	Nvidia Graphics Card driver http://www.nvidia.com/
Jun 11 2018	e1i65x64.sys	Intel(R) Gigabit Adapter driver
May 24 2019	rt640x64.sys	Realtek NICDRV 8169 PCIe GBE Family Controller driver https://www.realtek.com/en/

The lack of drivers could be cause as some hardware may not have drivers and windows isn't writing instructions it understands.

Go here and update Chipset and INF driver (choose win 10) - https://www.gigabyte.com/au/Motherboard/GA-Z68AP-D3-rev-10/support#support-dl-driver-chipset

I have to assume you have latest BIOS, it shows as FD on your system but date on 20 March 2012 matches the release date of F8 which is on motherboard website.

error seems to relate to page files. THese are normally ram related although hdd is also involved (since pages are written to hdd eventually)

 

[mikemania]

i finally managed to read dump files myself and i saw that there are many other processes not only skype. I guess you are right and it's only the victim. I installed chipset and INF driver (i have rev 2 but drivers are the same and yes i have the latest bios). I'll reply if i can get it done btw how do you read what driver i have ? Thank you for your support

 

[Colif]

btw how do you read what driver i have ?

Gardenman converted your dump files and left a link to this page - https://ornithoidcall.htmlpasta.com/ - which is the output of his program he wrote that formats the dump in a manner easier to read than the default way. I copied the 3rd party drivers list from the drivers tab.

Do you have 2 LAN connections? looking at the whole 4 drivers again, wonder why you have an intel LAN driver as well as Realtek.. the realtek matches motherboard?