Question BSOD crash (possible mobo/network card issue) ?

[Nigel Thornberry11]

Hi guys,
My mini itx build has been experiencing blue screen of death loop for some time now. I've had to prevent the pc from going to sleep and refrain from restarting as it's pot luck (generally after 4-5 restarts) until my pc will boot normally.
I took it into a specialist who said they found no signs of this occurring, cleaned the pc and uninstalled/reinstalled all components. Brought it home, same thing straight away.
After extensive research and troubleshooting attempts, I've had no success in trying to diagnose the issue causing it - until now..

It seems to be crashing when anything network associated is altered. eg;

1. -> network settings in system tray -> clicking wifi logo and turning it off will cause the pc to crash.
2. restarting the modem -> pc loses connection, goes into blue screen and crashes

Things to note;

• I have just moved house and no longer able to run an ethernet cable to the modem through the house. I have resorted to using the on-board wifi card with antenna. I have tried using ethernet cable straight into the modem in the new place, it also does not seem to work which is very strange..
• I have never used the onboard wifi because it's terrible (speed and range, always unusable).
• when it boots successfully, experience no gameplay issues when in game (BF2042, Cod Warzone, Fifa etc.) except internet lag spikes

Does this sound like a motherboard issue? Maybe the onboard network card? I haven't reinstalled windows yet as I'm leaving this as last resport.. It is an old build so understandable if it just needs an upgrade.

Build specs:
ROG Strix Z-370i
i5 8600k
GTX 1080 Ti
G.Skill Trident Z 16gb DDR4
Windows 10

Any insight or help is greatly appreciated.

 

[Ralston18]

PSU: make, model, wattage, age, condition (original to build, new, refurbished, used)?

= = = =

Ensure that only one network adapter is enabled. Either just the wireless network adapter or the wired network adapter. Not both at the same time. And not two network adapters of any sort at the same time.

As I understand your post you cannot run an Ethernet cable so only the wireless network adapter should be enabled.

Try disabling IPv6 on the wireless network adapter. IPv6 can be problematic and disabling IPv6 may imrove matters.

Run "ipconfig /all" (without quotes) via the Command Prompt. Copy and past the results here.

Also: you mentioned BSOD's/crashes. Look in Reliability History for error codes, warnings, and even informational events that were captured just before or at the time of the BSODs/crashes.

Any given error code, etc. can be clicked for more details. The details may or may not be helpful.

Take a screen shot of Reliability History and post the screenshot here via imgur (www.imgur.com).