BSoD Crashes frequently, i don't know what to do.

[Wikkedly]

Hi, My system specs are:

Operating System
Windows 7 Home Premium 64-bit SP1
CPU
AMD FX-4100 29 °C
Zambezi 32nm Technology
//Possibly old and needs upgraded?
RAM
16.0GB Dual-Channel DDR3 @ 722MHz (9-9-9-24)
// Two four Gb sticks, one eight Gb.
Motherboard
ASUSTeK COMPUTER INC. M5A97 LE R2.0 (Socket 942) 36 °C
//Could my MoBo cause this?
Graphics
DELL 1704FPT (1280x1024@60Hz)
LRK32G30RQ (2560x1440@60Hz)
2048MB ATI AMD Radeon R9 200 Series (ASUStek Computer Inc) 57 °C
1024MB ATI AMD Radeon HD 6570 (Sapphire/PCPartner) 46 °C
CrossFire Disabled
//R9 is main (obv.) two monitors connected, HD is not in use.
Storage
931GB Western Digital WDC WD10 EARS-22Y5B1 SATA Disk Device (SATA) 36 °C
931GB Seagate ST1000DM 003-1ER162 SATA Disk Device (SATA) 34 °C
465GB Seagate ST500DM0 02-1BC142 SATA Disk Device (SATA) 32 °C
232GB Maxtor 7 L250S0 SATA Disk Device (SATA)
//Possible corruption? should i just reformat everything and start from scratch?
Power Supply
Corsair RM 750

If you need any additional information please feel free to ask.

BSoD *event viewer* Critical Info.
1. - System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2016-05-04T03:07:25.830414600Z

EventRecordID 173960

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer Home Computer

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 10
BugcheckParameter1 0xfffffa802d52d010
BugcheckParameter2 0x2
BugcheckParameter3 0x1
BugcheckParameter4 0xfffff800041373c6
SleepInProgress false
PowerButtonTimestamp 0


2.- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2016-05-04T02:44:47.222013500Z

EventRecordID 173816

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer Home Computer

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 268435582
BugcheckParameter1 0xffffffffc0000005
BugcheckParameter2 0xfffff8801115e9f0
BugcheckParameter3 0xfffff88002d97f68
BugcheckParameter4 0xfffff88002d977c0
SleepInProgress false
PowerButtonTimestamp 0


3. - System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2016-05-03T18:38:09.705614300Z

EventRecordID 172731

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer Home Computer

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 59
BugcheckParameter1 0xc0000005
BugcheckParameter2 0xfffff800041b19cc
BugcheckParameter3 0xfffff88009debf60
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0


4. - System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2016-05-03T16:37:48.392015500Z

EventRecordID 172429

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer Home Computer

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 26
BugcheckParameter1 0x783
BugcheckParameter2 0xfffff88003185680
BugcheckParameter3 0xfffff98042480000
BugcheckParameter4 0xfffff8a016ebd440
SleepInProgress false
PowerButtonTimestamp 0


5. - System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2016-05-02T20:07:58.579215800Z

EventRecordID 170495

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer Home Computer

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 25
BugcheckParameter1 0x21
BugcheckParameter2 0xfffff900c085a000
BugcheckParameter3 0x1240
BugcheckParameter4 0xf700000000001240
SleepInProgress false
PowerButtonTimestamp 0


6. - System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2016-05-02T20:07:58.579215800Z

EventRecordID 170495

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer Home Computer

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 25
BugcheckParameter1 0x21
BugcheckParameter2 0xfffff900c085a000
BugcheckParameter3 0x1240
BugcheckParameter4 0xf700000000001240
SleepInProgress false
PowerButtonTimestamp 0


I have 50+ more Events like this since the start of the year. But i don't know what to do with any of this informations or what it's telling me.

Ive Run malwarebytes anti-malware, Ccleaner, checked the ram, switched out video cards, psu's, one of my HDD's is brand new in hopes that i could figure out how to fix it.

I do not have Windows currently available, however i do have 2 32Gb+ flash drives. Please be patient as i am not the most skilled with fixing computers

 

[Hellfire13]

how frequent are these bsods???
have u seen any pattern in their occurrence...like during gaming or during idle time???
also, did u record the bsod codes???

 

[Wikkedly]

how frequent are these bsods???
have u seen any pattern in their occurrence...like during gaming or during idle time???
also, did u record the bsod codes???

I only have information from event viewer, if that does not qualify as the BSoD codes then no, i must have missed something, if it's something i have to get while the blue screen is up, then it shuts off too fast for me to record it.

It has crashed ~5 times just today, and then like 3 more since the 1st of this month, It will crash if it's idle or if i'm gaming, even within 5 minutes of logging in. Is there anything i can do to attain the information you require?

 

[DanDOGGO]

Just a thought, have you tried re-seating your RAM? May not help but I had a similar issue and I haven't had a BSoD ever since. Merely a suggestion. Another suggestion is getting Bluescreen Viewer if you haven't used it already, it will keep track of them and it'll display what is causing them too. Link - http://www.nirsoft.net/utils/blue_screen_view.html

The software is completely safe and easy to use.

 

[Wikkedly]

Just a thought, have you tried re-seating your RAM? May not help but I had a similar issue and I haven't had a BSoD ever since. Merely a suggestion. Another suggestion is getting Bluescreen Viewer if you haven't used it already, it will keep track of them and it'll display what is causing them too. Link - http://www.nirsoft.net/utils/blue_screen_view.html

The software is completely safe and easy to use.

I have tried reseating my ram however i will double check and do that in a couple hours when i wake up,
I got the bsod viewer but currently it's blank do i have to have it running or just have it while i get a bsod for info to be recognized by it?

 

[Hellfire13]

u said many types of bsods...kernel power is posted whenever d system records an unexpected shutdown...
u didnt get nythng beside ths???

 

[johnbl]

corrupted pool header, I would confirm memtest works as expected. I would copy your memory dumps from c:\windows\minidump directory to a cloud server, share the files for public access and post a link.

If the memory test passes without failure, you would be looking for a device driver that is corrupting kernel memory data structures. Often these can be detected by looking at the memory dumps otherwise you would have to use the verifier.exe tool to turn on debugging in order to catch the driver that is causing the corruption (rather that looking at the victim driver that caused the bugcheck)

 

[Wikkedly]

u said many types of bsods...kernel power is posted whenever d system records an unexpected shutdown...
u didnt get nythng beside ths???

Nope, all of my blue screens have been pretty much the same thing, blue screens for maybe 2 seconds before it shuts itself off and restarts. I haven't had any power issues from the building at least, i can't tell you its not the psu, but it is brand new.

corrupted pool header, I would confirm memtest works as expected. I would copy your memory dumps from c:\windows\minidump directory to a cloud server, share the files for public access and post a link.

If the memory test passes without failure, you would be looking for a device driver that is corrupting kernel memory data structures. Often these can be detected by looking at the memory dumps otherwise you would have to use the verifier.exe tool to turn on debugging in order to catch the driver that is causing the corruption (rather that looking at the victim driver that caused the bugcheck)

I've run memtest before for several hours, though i dont know if it's ever supposed to finish, it never said there was any issues, i will double check and copy the information like you said, what kind of cloud storage site should i use?

I've attempted to update all of my drivers, they appear to all be up to date, none of them have any warning symbols or anything. but will again do what you request of me.

 

[Hellfire13]

if u use device manager to update driver, u r bound to get false positives at times...
its better u run verifier...
then update the discrepancies manually from respective websites...
update ur bios as well...worth a shot...

 

[Wikkedly]

Hey, As an update, Just had another blue screen, i was able to glance at two pieces of inf that may or may not be of assistance to anyone.

IRQL NOT LESS OF EQUAL

0x0000000A (or however many 0's would be proper)

im sorry i wasn't able to get a picture or write anything down. i hope it helps and i will run the verifier soon.

 

[Hellfire13]

it is certainly one of ur drivers...sometimes residual drivers from old installations can be a problem too...
run msinfo32 from start menu...go to conflict/sharing under hardware menu...
one of the components on that list is the source of ur irql bsod...
try to update the drivers on this list first...

 

[Wikkedly]

it is certainly one of ur drivers...sometimes residual drivers from old installations can be a problem too...
run msinfo32 from start menu...go to conflict/sharing under hardware menu...
one of the components on that list is the source of ur irql bsod...
try to update the drivers on this list first...

IRQ 52 PCI standard PCI-to-PCI bridge
IRQ 52 PCI standard PCI-to-PCI bridge

I/O Port 0x00000000-0x0000000F Direct memory access controller
I/O Port 0x00000000-0x0000000F PCI bus
I/O Port 0x00000000-0x0000000F Motherboard resources

I/O Port 0x000003C0-0x000003DF AMD Radeon (TM) R9 200 Series
I/O Port 0x000003C0-0x000003DF PCI standard PCI-to-PCI bridge

IRQ 20 PCI standard PCI-to-PCI bridge
IRQ 20 Standard OpenHCD USB Host Controller
IRQ 20 Creative SB Audigy

IRQ 21 1394 OHCI Compliant Host Controller
IRQ 21 Standard Enhanced PCI to USB Host Controller
IRQ 21 High Definition Audio Controller
IRQ 21 802.11n Wireless LAN Card

I/O Port 0x0000E000-0x0000E0FF AMD Radeon (TM) R9 200 Series
I/O Port 0x0000E000-0x0000E0FF PCI standard PCI-to-PCI bridge

Memory Address 0xFED00000-0xFED00FFF Motherboard resources
Memory Address 0xFED00000-0xFED00FFF High precision event timer

Memory Address 0xFE900000-0xFE9FFFFF PCI standard PCI-to-PCI bridge
Memory Address 0xFE900000-0xFE9FFFFF ASMedia XHCI Controller

Memory Address 0xFE800000-0xFE80FFFF 802.11n Wireless LAN Card
Memory Address 0xFE800000-0xFE80FFFF ATI I/O Communications Processor PCI Bus Controller

IRQ 18 Standard OpenHCD USB Host Controller
IRQ 18 Standard OpenHCD USB Host Controller

Memory Address 0xA0000-0xBFFFF AMD Radeon (TM) R9 200 Series
Memory Address 0xA0000-0xBFFFF PCI bus
Memory Address 0xA0000-0xBFFFF PCI standard PCI-to-PCI bridge

Memory Address 0xC0000000-0xCFFFFFFF AMD Radeon (TM) R9 200 Series
Memory Address 0xC0000000-0xCFFFFFFF PCI standard PCI-to-PCI bridge

I/O Port 0x000003B0-0x000003BB AMD Radeon (TM) R9 200 Series
I/O Port 0x000003B0-0x000003BB PCI bus
I/O Port 0x000003B0-0x000003BB PCI standard PCI-to-PCI bridge

Memory Address 0xFEA00000-0xFEA3FFFF AMD Radeon (TM) R9 200 Series
Memory Address 0xFEA00000-0xFEA3FFFF PCI standard PCI-to-PCI bridge

I/O Port 0x0000C000-0x0000CFFF ATI I/O Communications Processor PCI Bus Controller
I/O Port 0x0000C000-0x0000CFFF Creative SB Audigy

Memory Address 0xB0000000-0xBFFFFFFF PCI standard PCI-to-PCI bridge
Memory Address 0xB0000000-0xBFFFFFFF PCI bus
Memory Address 0xB0000000-0xBFFFFFFF AMD Radeon HD 6570

I/O Port 0x00000062-0x00000062 Microsoft ACPI-Compliant Embedded Controller
I/O Port 0x00000062-0x00000062 Motherboard resources

should i attempt to reinstall all of them or is there a way i can tell? you said verifier might be able to find exactly which one?

 

[Hellfire13]

i m not able to get a clear read on conflicts...maybe someone else in this community can...
bettr u update all of them...

 

[Wikkedly]

i m not able to get a clear read on conflicts...maybe someone else in this community can...
bettr u update all of them...

So, you said i could have false positives, so the driver manager wouldn't update them if it thinks i have the right one, is there some other program i should use to update the drivers?

 

[Hellfire13]

driver booster is a gud software to use...

or u can use any from this link...

http://pcsupport.about.com/od/driversites/tp/free-driver-updater-tools.htm

 

[Wikkedly]

driver booster is a gud software to use...

or u can use any from this link...

http://pcsupport.about.com/od/driversites/tp/free-driver-updater-tools.htm

Okay, I got Driver booster, it did say my network driver was faulty, and several others were old - extremely old.

Thank you very much for your time and patience
Hopefully this fixes any issues, however in the off chance that it doesn't should i just replay to this thread or make a new one with a link?

 

[Hellfire13]

reply here...it will reach me...that is if u want me, to take a look...

 

[Wikkedly]

reply here...it will reach me...that is if u want me, to take a look...

Hey so i have all my drivers updated, I haven't used my computer since 2 pm today, i left a few programs (spotify, chrome, and battle.net) running, logged off like i normally do, it crashed at ~5 pm, (these programs aren't always running when it crashes, I've considered that) the bluescreen viewer has never offered any information, just tells me i have 0 crashes.

there are errors and warnings in the event viewer but i wouldn't know what to do with that information any more than when i made the thread, idk,
i would hate to think that i should just scrap it and start over after how much time, money and effort i've put into this machine.

I honestly don't know what to do. please advise.

 

[Hellfire13]

okkk...seems like its adamant...
time to check ur hdd integrity i beleive...
detach all ur hdd/sdd except ur windows boot drive...
open cmd at elevated level and run this... chkdsk /r/f
when its done run this... sfc /scannow
then download hard disk sentinnell and check for hdd health...

 

[Wikkedly]

okkk...seems like its adamant...
time to check ur hdd integrity i beleive...
detach all ur hdd/sdd except ur windows boot drive...
open cmd at elevated level and run this... chkdsk /r/f
when its done run this... sfc /scannow
then download hard disk sentinnell and check for hdd health...

...'at elevated level' like, run as admin? Also, I'm not super good with command prompt, so as I understand

Disconnect all but windows hdd,
then run command prompt as admin,
type in 'chkdsk /r/f '
followed by '/run/sfc /scannow'
once completed download Hard disk Sentinel
then have it run hdd health scans?

 

[Hellfire13]

yes...pretty much...
btwn...its not /run/sfc /scannow...its only sfc /scannow

 

[Wikkedly]

yes...pretty much...
btwn...its not /run/sfc /scannow...its only sfc /scannow

I got as far as after i type in chkdsk /r/f it says
"Type of the file system is ntfs.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)"

Should i just enter y then restart?

 

[Hellfire13]

yes...it gives u tht message bcoz ur os resides on it...it will execute the command on restart...

 

[Wikkedly]

yes...pretty much...
btwn...its not /run/sfc /scannow...its only sfc /scannow

okay so it ran the whole chkdsk as far as i can tell but i cant see any results so it's fine?

the sfc /scannow scanned 44% then said
"Windows Rescource Protection could not preform the requested operation."

(Update: I figured I would try to run it again, and it completed just fine. It said there are corrupt files but will try to fix them on next reboot so that's what i will do. then move on to the next step.)

(Update 2: HDSentinel says perfect health, scan says it's fine. I'm guessing you want me to repeat this with all hdds one at a time?)

 

[Hellfire13]

okay...after u have done all tht, try running the system on the integrated gpu for a while and see if u get a bsod...