I have an Acer Aspire 5, and the blue screen showed up right after powering my laptop on. The night before, all I had done was homework before shutting it off. It loops constantly going from the blue screen, saying they're collecting data, restarting, and then doing it all over. I have looked up tutorials on how to fix it, and have tried going back to a previous version, tried entering safe mode (it wont let me), even tried resetting my computer (it also wont let me). I've tried basically all the things that are consistently suggested, but some require actually going into windows and it won't let me, so I can't uninstall anything or go to settings or any of that. It only lets me see advanced options of troubleshooting, restarting my computer, or shutting it off, basically. What should I do? I'm not tech savvy or anything, but I can follow instructions well enough.