Question BSOD: csrss.exe

[GenericJim]

I got a random blue screen while playing Black ops 6

process name in windbg is :csrss.exe
also have the rest of the minidump but do not know how to upload the file


SYMBOL_NAME: win32kbase!CitpInteractionSummaryEnsure+48

MODULE_NAME: win32kbase

IMAGE_NAME: win32kbase.sys

IMAGE_VERSION: 10.0.22621.4317

STACK_COMMAND: .cxr 0xffff8109d05fe750 ; kb

BUCKET_ID_FUNC_OFFSET: 48

FAILURE_BUCKET_ID: AV_win32kbase!CitpInteractionSummaryEnsure

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

 

[DaleH]

I got a random blue screen while playing Black ops 6

process name in windbg is :csrss.exe
also have the rest of the minidump but do not know how to upload the file


SYMBOL_NAME: win32kbase!CitpInteractionSummaryEnsure+48

MODULE_NAME: win32kbase

IMAGE_NAME: win32kbase.sys

IMAGE_VERSION: 10.0.22621.4317

STACK_COMMAND: .cxr 0xffff8109d05fe750 ; kb

BUCKET_ID_FUNC_OFFSET: 48

FAILURE_BUCKET_ID: AV_win32kbase!CitpInteractionSummaryEnsure

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

if this is random, and only happened once, ignore it.

 

[GenericJim]

if this is random, and only happened once, ignore it.

the concern i had was that the bsod didnt even pop up, the corner of my screen went blue and then everything crashed, i only noticed a bsod because i checked event viewer

 

[littlepony]

There's an available update on PC Game pass, also try lower your ram frequency from bios